5 years ago The Retail Resistance: Amazon Suddenly Vulnerable? From its humble beginnings as a quaint online bookseller, Amazon has become a global colossus. By selling everything from Salad Shooters to…
5 years ago Network Performance Can Make Or Break Retailers During High-Traffic Shopping Events Black Friday and Cyber Monday are two of the biggest shopping days of the year. The economy is still growing, and the…
5 years ago Don’t Let Survey Fatigue Derail Your Customer Feedback Strategy Feedback is fundamental for improving a brand’s customer experience (CX), and feedback from loyal customers is even more critical. As brands realize…
5 years ago Work Smarter: Why Retail Execs Should Focus On Their Strengths And Outsource The Rest The myriad challenges in retail are stretching business owners and executives thinner by the day. Many now work an average of 72 hours…
5 years ago The ‘Retail Renaissance’ Is Underway, But It May Be Too Late For Some With the so-called “Retail Apocalypse” claiming traditional brick-and-mortar businesses on a regular basis, Amazon continues to be blamed as the villain. Jim…
5 years ago Appealing To Millennial Shoppers: 3 Steps Amazon Businesses Can Take Now Millennials are the largest living generation in all of U.S. history — and an estimated 85% of them are digital buyers. Often…
5 years ago 5 Ways Data Analytics Power Productivity Productivity is a challenge for the UK economy. Since 2008, the Office of National Statistics has reported that UK output per hour…
5 years ago Web-Based 3D And AR Enables Immersive Digital Merchandising — Here’s How To Do It The era of immersive merchandising is here. As consumers turn to 3D and augmented reality (AR) to inform their online shopping journeys,…
5 years ago How Cognitive Automation Can Stop The Insanity Of Unprofitable Trade Promotions CPG companies invest billions each year in trade promotions. By industry estimates, many spend well more than 20% of revenue on discounts,…
5 years ago Responsible Retail: How Purpose Becomes Performance Responsible retailers do more than earn the right to bask in the warm glow that comes from doing the right thing. They…
5 years ago As Data Breaches Continue, Merchants Face More Account Takeover Fraud The year 2019 may go down as one of the worst for data breaches and account takeover fraud (ATO). These two types…
5 years ago Top Ways For Retailers To Maximize Their Contactless Investment After widespread global adoption — outside of the U.S. tap to pay makes up over half of all face-to-face Visa transactions, up…