Executive ViewPoints

How to Shop for an On-Demand Pay Platform

For retail operations, the on-demand pay benefit has moved past the early adoption phase into mainstream acceptance. Those not already offering such…

Localizing Retail Chain Apps: How to Win Local Customers and Employees

Expanding to a foreign market is no easy feat for a modern retail brand. The management must arrange for a plethora of…

Final Destination: Improving the Last Phase of a Customer’s Retail Journey

Moving customers in and out of brick-and-mortar retail stores can feel like a game of chess. There are many moving pieces that…

Smaller Gatherings, Less Trick-or-Treating, Shape Shoppers’ Halloween Search Activity

Social distancing will weigh heavily on this year’s Halloween festivities: only 52% of parents are planning on going trick-or-treating with their children,…

Why Laying Off Your Retail Associates Is Short-Sighted

The last six months have brought about unprecedented change for the retail industry. While ecommerce is surging, many stores are facing layoffs…

From Clicks to Bricks: Expanding Brand Loyalty Through Physical Stores

The “Clicks to Bricks” (C2B) movement is disrupting retail, and it’s here to stay. Several years ago, a handful of direct-to-consumer (DTC)…

AI-Powered Pricing and Promotions are Redefining the 2020 Retail Holiday Season

The all-important holiday season always demands retailers’ full engagement and energy, but the 2020 holiday season presents unique challenges. As the pandemic…

Best Strategies for Engaging the Lucrative Millennial Market

They’re a force to be reckoned with and still somewhat maligned. Millennials — the age cohort generally agreed to have been born…

The Logistical Nightmare Before Christmas: How to Avoid it

The 2020 holiday shopping season is anticipated to be remarkably different than any in recent years, especially when it comes to where…

An Ecommerce CPA’s Guide to Managing Your Tax Responsibilities

States rely heavily on collecting sales tax from both brick-and-mortar and online retailers. In 2017 alone, local and state governments collected a…

How to Create a More Inclusive Customer Experience Through AI and ML

Eighty-four percent of consumers say being treated like a person, not a number, is very important to winning their business. However, there…

Why Does Delivery Experience Matter More Than the Shipping Cost for an Ecommerce Business?

Free shipping days are behind us. The first wave of ecommerce was mostly about price, while the second wave is all about…

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Executive ViewPoints

How to Shop for an On-Demand Pay Platform

Localizing Retail Chain Apps: How to Win Local Customers and Employees

Final Destination: Improving the Last Phase of a Customer’s Retail Journey

Smaller Gatherings, Less Trick-or-Treating, Shape Shoppers’ Halloween Search Activity

Why Laying Off Your Retail Associates Is Short-Sighted

From Clicks to Bricks: Expanding Brand Loyalty Through Physical Stores

AI-Powered Pricing and Promotions are Redefining the 2020 Retail Holiday Season

Best Strategies for Engaging the Lucrative Millennial Market

The Logistical Nightmare Before Christmas: How to Avoid it

An Ecommerce CPA’s Guide to Managing Your Tax Responsibilities

How to Create a More Inclusive Customer Experience Through AI and ML

Why Does Delivery Experience Matter More Than the Shipping Cost for an Ecommerce Business?

Feature Your Byline

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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FUTR North America

Uncovering What’s Next in Retail

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