Dior to Offer Beauty Customers Live Virtual Consultations

Dior has launched new live beauty consultations for online customers.
(Image Source: Perfect Corp.)

Parfums Christian Dior, the perfumery and cosmetics division of LVMH Group’s Christian Dior, has debuted a live online consultation service for its beauty customers.

The new offering allows customers to “try on” makeup virtually with AR while getting live advice from a Dior salesperson, using tech from virtual try-on solution Perfect Corp. and live shopping solution Bambuser.

This is Dior’s sixth collaboration with Perfect Corp for virtual makeup try-on solutions across the Dior website, retailer websites, Google platforms, WeChat and the Taobao Mini Program (AR try-on services on the Chinese ecommerce site Taobao).

“This collaboration of Dior x Perfect x Bambuser marks a significant milestone for our Maison and presents a tremendous opportunity for growth and innovation,” said Elodie Planchon, Direct-To-Consumer Marketing Director at Parfums Christian Dior in a statement. “We can leverage our collective expertise to develop new innovative omnichannel solutions to go beyond our clients’ expectations.”


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