Why Retail’s AI Fraud Problem Starts at the Identity Layer
Retail has always attracted fraud, but what’s happening now is different in both scale and sophistication. 69% of…
Executive Viewpoints May 27
Latest In: Mobile Commerce
Powering Better Checkout: Why Retailers Need the Right Payment Partners
Most shoppers tap a card or approve a mobile wallet without a second thought. But at the checkout,…
Executive Viewpoints May 8
Amazon Adds AI-Powered Q&A Feature at Key Point in Shopper Journey
Amazon, which is testing short-form AI-generated audio summaries on select product detail pages (PDPs), has added a feature…
News April 29
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The Store Manager Bottleneck: Why Execution Is Retail’s Hidden Margin Killer
In today’s retail environment, store managers are no longer “just” operators. They are culture carriers, translators of strategy, problem solvers, and the primary architects of the customer experience. Every corporate…
June 1
3 Key Questions to Ask Before Adopting AI Tools for SMS Marketing
SMS marketing can yield strong results for retailers – and leveraging AI can help power personalized text-message marketing…
Executive Viewpoints April 20
The Agentic Commerce Paradox: It’s Already Here, and it’s Also Still Evolving
AI-powered agentic commerce, while still representing just a small fraction of all retail sales, has been growing so…
Features April 16
Wedding Gowns and Cappuccinos: How David’s Bridal and Starbucks are Reshaping Shopper Journeys with AI
Two very different shopper journeys — selecting a wedding dress and buying that all-important cup of coffee —…
News April 15
Gopuff Partnership Adds Convenience Shopping to Remote Fuel Fill-ups
Beginning this quarter, users of the EzFill mobile fueling platform from NextNRG in select markets will now be…
News April 6
Starbucks Adds Performance Incentives for Hourly Workers
Starbucks will add a shot of motivation for its hourly workers when it rolls out a new incentive…
News April 2
Aldi Enhances Digital Experience with Instacart Solutions
Fast-growing value retailer Aldi has launched a redesigned U.S. website and mobile app, powered by Instacart’s Storefront Pro…
News March 30Top Stories
