Why Intelligent Shopping Needs AI and Omnichannel to Work Together
Attracting and retaining consumer attention has never been more challenging. Technology has changed rapidly over the last few…
Executive Viewpoints March 27
Latest In: Mobile Commerce
Home Depot Scores World Cup Goooooal! with David Beckham Partnership, Enhances Pro Digital Offerings
The Home Depot has partnered with soccer superstar and team owner David Beckham for a FIFA World Cup…
News March 19
Reading Your Data Tea Leaves: What Your Metrics are Really Trying to Tell You
There’s a wealth of customer knowledge sitting right in front of retailers, but most just don’t see it.…
Executive Viewpoints February 25
How 2026 will Redefine Identity Verification in Retail
Retailers lost an estimated $115 billion to ecommerce fraud in 2024, and ineffective identity verification remains one of…
Executive Viewpoints February 13
How Inviting Consumers to ‘Ask Ralph’ Deepens Their Connection to the Ralph Lauren Brand
Few brands have been as successful as Ralph Lauren at maintaining a consistent philosophy and image over decades.…
Features January 13
Pacsun Looks Beyond the Standard App with New Co-Creation Platform
Pacsun has launched a new digital platform, PS Community Hub, designed to bridge digital community engagement with real-world…
News January 9
Holiday Ecommerce Sales Near $260 Billion with AI Driving 20% of Transactions
Consumers set new records for ecommerce sales during the 2025 holiday season, climbing 6.8% YoY for a total…
News January 7
The Connected Forecourt: How Fuel Retailers are Turning Stations into Shopping Destinations
Fuel and convenience retail is changing fast. The traditional forecourt is no longer just a place to fill…
Executive Viewpoints December 19
Beyond the Transaction: How Customer Experience Fuels Loyalty in Convenience Stores
A select group of super-regional convenience store chains including Wawa, Sheetz, QuikTrip and Kwik Trip are reinventing the…
Executive Viewpoints December 15Top Stories
