E-commerce Experience

AutoZone Launches Retail Media Network as Demand for Used Cars Soars

Automotive parts and accessories retailer AutoZone has launched a new retail media platform powered by Quotient following a successful pilot program earlier…

Walmart to Host First-Ever Shoppable Livestream on Twitter

Last December, Walmart became the first retailer to launch a shoppable livestream on TikTok. Now the retailer plans to make livestreaming history…

YouTube Makes Major Push into Live Shopping with Holiday Stream and Shop

In the last few years, YouTube has seen huge growth in live video, with more than half a million channels livestreaming for…

Nordstrom to Sell Licensed Sports Gear for the First Time Through New Partnership with Fanatics

Nordstrom has teamed up with online sports merchandise retailer and manufacturer Fanatics to bring a range of licensed sports gear to its…

$400 Million Funding Round Pushes Wholesale Marketplace Faire’s Value to $12.4B

Online B2B wholesale marketplace Faire has closed a $400 million Series G funding round, its third in the last year. With this…

#RIC21 Provides 8 Real-World Answers to the Question ‘What do Consumers Really Want?’

Retailers certainly need to know what consumers want, but perhaps an even more important question is: How do I provide it to…

Retail Innovation Conference Expands, Becomes Curated Destination for Connected Commerce

For nearly 15 years, Retail TouchPoints has been retailers’ go-to source for news, education and events around optimizing the customer experience across all channels. We…

How to Win in the Real-Time Holiday Retail Era

Holiday shopping season is upon us. Consumer expectations of retailers have been transformed by their experiences buying from Amazon and other innovative…

Google Expands Grocery Pickup Tracking via Maps to 2,000+ Kroger Co. Stores

Just in time for Thanksgiving shopping, Google has expanded its grocery order tracking service in Google Maps to more than 2,000 grocery…

Charlotte Tilbury Steps Further into the Metaverse with Virtual Group Shopping

Beauty brand Charlotte Tilbury has become the first retailer to debut the new Shop with Friends ecommerce functionality from Obsess, which allows…

Away Adds 3 Retail Vets to Fuel ‘Next Stage of Growth’

DTC luggage brand Away has bolstered its leadership team with three C-suite hires, following the April 2021 appointment of Co-founder Jen Rubio…

Look to Immersive Experiences to Increase Conversion and Loyalty with Better CX

Customer standards for digital commerce experiences keep increasing, with 88% saying they expect companies to “accelerate digital initiatives” because of the pandemic….

E-commerce Experience

AutoZone Launches Retail Media Network as Demand for Used Cars Soars

Walmart to Host First-Ever Shoppable Livestream on Twitter

YouTube Makes Major Push into Live Shopping with Holiday Stream and Shop

Nordstrom to Sell Licensed Sports Gear for the First Time Through New Partnership with Fanatics

$400 Million Funding Round Pushes Wholesale Marketplace Faire’s Value to $12.4B

#RIC21 Provides 8 Real-World Answers to the Question ‘What do Consumers Really Want?’

Retail Innovation Conference Expands, Becomes Curated Destination for Connected Commerce

How to Win in the Real-Time Holiday Retail Era

Google Expands Grocery Pickup Tracking via Maps to 2,000+ Kroger Co. Stores

Charlotte Tilbury Steps Further into the Metaverse with Virtual Group Shopping

Away Adds 3 Retail Vets to Fuel ‘Next Stage of Growth’

Look to Immersive Experiences to Increase Conversion and Loyalty with Better CX

56% of Consumers Plan to Host (and Grocery Shop for) Holiday Celebrations

The ROI Impact of Intelligent Labor Management: How Retailers are Empowering Frontline Employees

The Deskless Report 2021

The ‘Secret Sauce’ for Enhancing Loyalty Programs: Value Exchange Optimization

5 Key Trends Defining the 2021 Holiday Season…and How Marketers Can Capitalize on Them

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