The Retail TouchPoints Network

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2 Things Will Separate Retail Media Winners from the Losers — Data and Scale

New Rules of Email: Expert Advice on What Makes Compelling Campaigns in a Well-Trod Medium

How Babylist Plans to Succeed Where Other Baby Retailers have Failed

The Face-Off Between Amazon and ‘Alternative Marketplaces’ is Shaping the Next Era of Ecommerce

How Twitter’s New Cannabis Advertising Policy is Reshaping the Industry’s Future

The Future is Diverse, so Retailers Must Shift from a ‘Mass’ to a ‘Micro’ Model to Keep Up

Voice of customer

Lingerie Retailer Brings Voice Of Customer Into Product Decisions

Etam, a leading French lingerie retailer, is seeking to improve its decision-making around merchandise by bringing in the voix of the customer….

8 Questions Test Retailers’ Willingness To Personalize CX

As retailer marketers struggle to build and maintain high-value relationships with customers, churn, attrition, and high opt-out rates continue to be major…

Kodak Gallery Ups Web Site Satisfaction By 30% With iPerceptions VoC Analytics

Kodak Gallery improved web site satisfaction by 30% and raised its Net Promoter Score (NPS) by 57% year-over-year with Voice of Customer…

iPerceptions Introduces Concept Clouds For More Accurate Retail SEO Campaigns

Web-based Voice of Customer (VoC) analytics provider, iPerceptions, recently announced the addition of Concept Clouds to its 4Q Suite and webValidator Continuous…

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Neiman Marcus Shares Insider Tips on Retiring Monolithic Tech and Embracing Modern, Composable Architecture

How Design Teams are Maximizing the Impact of New Store Experiences

Best Practices for Boosting Supply Chain Visibility

The Evolution of Retail Media: Powered by Data, RMNs Offer Full-Funnel Advertising

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Shoptalk 2023

SubSummit

Retail Innovation Conference & Expo 2023