store associates

Study: 85% Of Shoppers Expect Associates To Have Instant Access To Price, Inventory Information

As smartphones become a critical shopping tool for consumers, they expect associates to have the same level of access to digital information….

PredictSpring Launches In-Store Associate App

PredictSpring has unveiled an in-store app designed to enable sales associates to engage with customers by offering personalized interactions and efficient transactions….

Survey: C-stores Give Employees Opportunities To Manage, Own Stores

Is working at a convenience store a dead-end job? Not according to a new survey of U.S. consumers. As many as 70%…

Exclusive Q&A With Starboard Cruises CEO: Experiences, Entertainment, Education Drive Retail Strategies At Sea

Retail on the high seas has its own unique requirements, but that doesn’t mean landlubbers can’t learn a trick or two from…

Walmart Will Train 1 Million+ Associates Using VR Technology

Walmart will distribute 17,000 Oculus VR headsets to all U.S. stores beginning in October 2018, to train more than 1 million Walmart…

Air Tailor Sews Up Apparel Alteration Deals With Brick-And-Mortar Retailers

Going to a tailor to get a dress or suit hemmed or fitted can be cumbersome, especially if a shopper only wants…

Retail 2025: AI And Digital Natives Will Rule

As futuristic as the year 2025 sounds, it is now less than eight years away. Will time travel, flying cars and summer…

NRF 2017: Personalization, Deep Analytics And Talking Robots

This year’s NRF Big Show did not disappoint. The show floor was busy and energetic from Sunday through the end of the…

My Last Great Customer Experience: 5 Ways REI Is Saving The Store

I just experienced my first backcountry camping trip a few months ago, and REI helped to make it a fun, safe adventure. REI is…

Verizon Lays Off Retail Employees As Cost-Cutting Measure

Verizon has laid off employees within its U.S. stores as part of a restructuring within its retail department. The job cuts stem…

87% Of Shoppers May Buy Based On Store Associate Input

Although e-Commerce continues to grow as a retail channel, more than half (58%) of shoppers say online shopping lacks the level of…

Cabela’s Seeks Video Feedback To Capture Range Of Customers’ Emotions

Cabela’s has partnered with shopper experience optimization solutions provider InMoment to transform the outdoor brand’s customer engagement strategy. By deploying the InMoment…