nrf 2015

BaubleBar Implements Video Customer Engagement

With Nina Alexander-Hurst, BaubleBar Nina Alexander-Hurst accepts a Customer Engagement Award from Retail TouchPoints. Her customer experience team is called SWAT (Service…

DGROUP Helps Implement Successful Cross-Channel Solution At E-Plus Gruppe

With Marcus Hoischen, Associate Partner, DGROUP Marcus Hoischen, Associate Partner with DGROUP worked with Germany-based E-Plus Gruppe to implement a new cross-channel…

How Store Analytics Is Turning Brick Into The New Black

With Cliff Crosbie, SVP of Global Retail, Prism Skylabs A key theme at the National Retail Federation’s annual BIG Show was the…

Solving The Cloud Conundrum

With Paula Da Silver, VP of Large Enterprise – Retail, CitiXsys The cloud has played a starring role in the retail industry…

Social Media Helps Build Omnichannel Engagement

With Randy Davidson, Retail Solutions Architect, UXC Eclipse Despite omnichannel becoming table stakes for retailers, many organizations are still struggling to create…

Hopping On The IoT Bandwagon

With Nick D’Alessio, Global Retail Practice Leader at Zebra Technologies The buzz surrounding gadgets such as smart watches, smart thermostats and even…

Insights From The 2015 NRF BIG Show

More than 32,000 retail executives trekked through the blistering cold to attend the National Retail Federation’s annual BIG Show in New York…

E-Plus Gruppe Delivers Cross-Channel Success To 20M Shoppers

With Michael Dyballa, Head of Retail Marketing at E-Plus Gruppe Michael Dyballa, Head of Retail Marketing at E-Plus Gruppe accepts a Customer…

Turning Big Data Into Valuable Insights

With Lisa Arthur, Chief Marketin Officer, Teradata Applications Retailers of all sizes and across categories are striving to create a single, 360-degree…

Extending The Brand Voice With Technology

With Russel Young, SVP of Marketing, Stratacache Russell Young, SVP of Marketing at Stratacache shares insights on today’s customer journey. “We want…