iPerceptions

Blinds.com Captures Customer Feedback With iPerceptions

In order to develop a base of loyal, repeat customers, retailers must keep a constant pulse on satisfaction and sentiment. By collecting…

Solution Roundup: 10 New Offerings Target Mobile, POS Markets

New solutions are helping retailers create more compelling shopping experiences for today’s demanding cross-channel consumers. Below is a snapshot of 10 companies…

Kodak Gallery Ups Web Site Satisfaction By 30% With iPerceptions VoC Analytics

Kodak Gallery improved web site satisfaction by 30% and raised its Net Promoter Score (NPS) by 57% year-over-year with Voice of Customer…

iPerceptions Introduces Concept Clouds For More Accurate Retail SEO Campaigns

Web-based Voice of Customer (VoC) analytics provider, iPerceptions, recently announced the addition of Concept Clouds to its 4Q Suite and webValidator Continuous…