Retail industry consultancy HighStreet Collective has selected Carolyn O’Brien as its new Chief Customer Officer. She joins Ed King, Chief Experience Officer,…
Technology can certainly enhance the in-store experience, but only if it solves a specific customer problem or streamlines the shopper journey. Retailers…
You won’t find two more passionate advocates for experiential retail than Laura Davis-Taylor and Ed King, the co-founders of The HighStreet Collective….