ModCloth is an online retailer specializing in fashion from a variety of independent designers. Since its launch in 2002, the company has grown exponentially, surpassing 450 employees. All team members focus on delivering on ModCloth’s mission, which is to change the way fashion is crafted, discovered and delivered in a digital era.
Because of its strong digital heritage, ModCloth realizes the importance of data security — both for consumers and for internal employees. For example, when an employee leaves the company, ModCloth must remove all personal files and email data via Gmail. As the business grew, this process became increasingly challenging.
“It is important to us that we are able to securely protect our Google Apps data in the event that we need to recover an important email or Google Doc,” said Brian Clark, IT Administrator at ModCloth. “Our goal was to find and start using a tool that would allow us to safely and securely backup Google Apps data.
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Using Syscloud, ModCloth is able to protect itself against data loss and unauthorized data exposure. The retailer also is managing internal data more efficiently, which has led to a 30% drop in its Google App license usage.
“The combination of a straightforward backup and restore solution, coupled with the advanced security compliance features that SysCloud offers, helped us decide to purchase and adopt the solution,” Clark explained. “We were interested in a tool that could offer us a future-proof, comprehensive solution around Google Apps data backup, restore and security compliance management.”
ModCloth started using SysCloud in May 2014 and spent approximately two weeks exploring how to integrate the system with internal processes, according to Clark. “I would say that it took a total of one month to go from initial meetings with SysCloud to using the tool to fully meet our needs.”
Previously, the company unnecessarily kept employee email accounts, documents and stored information, creating an abundant data archive. As more information gathered in Google Apples, ModCloth’s licensing usage increased, which led to a boost in costs.
“Some of our challenges have been finding a suitable way to retain our Google Apps data,” Clark explained. “We needed to develop and implement a concise and consistent employee status change process in order to quickly capture and save Google Apps email and docs.”
Now, SysCloud is a key component of ModCloth’s data archiving practices. When an employee transitions from their position at ModCloth, the company secures all email data until it is ultimately removed from Google Apps.
“We want to be able to protect our users’ Google Apps data,” Clark said. “Primarily, we need to be able to restore Google Apps email and documents in a safe and secure way.”
As the ModCloth continues to grow and change, “we are looking to implement systems, tools and services that are flexible, easy to manage and provide good long-term value,” Clark added. “SysCloud’s advanced security compliance features are ready to go when we need them, ultimately allowing us to have a leg up on any business security compliance tasks or directives.”