Executive ViewPoints

The Future of Retail: BOPIS 2.0 and RFID Technology

Like many others, retail is currently in its most testing period, yet buy online, pick up in-store (BOPIS) is currently revolutionizing the…

The Benefits Of A Referral Program

Having a referral program is one of the most effective ways to get more customers down the sales funnel. A study found…

Transformation in Retail: Secondhand Marketplaces and the New Consumer

Success in retail depends on understanding and meeting the needs of shoppers. As we move into a second pandemic year marked by…

Returns Go Digital – How Can Retailers Keep Customers Coming Back?

Returns in the retail industry have always posed a challenge. A report from Statista estimated 2020 return delivery costs at $550 million,…

Payments in 2021: What Lies Ahead After the Digital Boom

It has been a year of momentous change for the payments industry. Previously, emerging trends have seen a massive acceleration as a…

Can Modern CRM be the Lifeline Retail is Looking for?

In a reversal of the traditional paradigm, today’s consumer expects brand loyalty to be reciprocal. They invest time as advocates of your…

Buy Now, Pay Later: Does it Work for your Online Retail Business?

Humans have been dynamically evolving the concept of loans and credit in commerce for hundreds of years — culminating in the explosion…

Putting the Customer First: Building a Profitable Online Presence

They say you can never go back. Nowhere is that more true than the retail market, which has seen a fundamental shift…

The Ethical Shopping Journey

One of my first jobs was at The Body Shop. It was the early 1990s, and the store was situated in a…

7 Questions Every Retailer Should be Asking Itself About Ecommerce and Shopper Loyalty

Continually mining and employing data is essential if retailers — and their brand partners — are going to meet shoppers’ expectations of…

How Technology Fuels Customer Experience and Brand Value

The fundamental shift in retail toward blended digital commerce has created several hurdles for retailers still clinging to traditional blueprints. At a…

7 Ways Brands are Transforming Customers into Members with Subscriptions

Subscriptions originally emerged as a way of creating recurring revenue models for retailers and brands. They then evolved into a novel way…

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Executive ViewPoints

The Future of Retail: BOPIS 2.0 and RFID Technology

The Benefits Of A Referral Program

Transformation in Retail: Secondhand Marketplaces and the New Consumer

Returns Go Digital – How Can Retailers Keep Customers Coming Back?

Payments in 2021: What Lies Ahead After the Digital Boom

Can Modern CRM be the Lifeline Retail is Looking for?

Buy Now, Pay Later: Does it Work for your Online Retail Business?

Putting the Customer First: Building a Profitable Online Presence

The Ethical Shopping Journey

7 Questions Every Retailer Should be Asking Itself About Ecommerce and Shopper Loyalty

How Technology Fuels Customer Experience and Brand Value

7 Ways Brands are Transforming Customers into Members with Subscriptions

Feature Your Byline

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

Multimodal Commerce: New Era of Online Shopping

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

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