Emerald Media Network

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tm:rw Aims to Fix the Broken Tech Retail Experience with New ‘Sensorial’ Store

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Executive ViewPoints

The New ‘Pandemic Personas’: Defining the Seismic Shift in Consumer Buying Behaviors

The consumer buying behaviors retail marketers all once knew to be true experienced a seismic shift. The question now is: what do…

Top 2020 Retail Challenges and How To Future-Proof for 2021

The past six months have been tough, even punishing, for many retailers, but there was good news this past holiday season. According…

Six Things the Consumer of 2021 Really Wants

In 2020, more than any year since the advent of online and mobile commerce, consumers lost a sense of control. Online shopping…

Retail’s New Best Practices for Profitable Local Sponsorships

Amid the pandemic, local connections for retail brands have never been more important, as companies with brick-and-mortar storefronts look to foster loyalty…

Speech Technology Helps Retailers Deliver on Consumer Expectations for Contactless Shopping Experiences

Businesses across sectors are turning to voice technologies in response to COVID-19 health and safety concerns. These concerns are fueling consumer expectations…

Contact Center AI Key to Retail’s Recovery in 2021

Analysts and consumers have been predicting the death of retail for many years now, but 2020 was especially grim. Earlier in the…

What the ‘Next Normal’ in Consumer Behavior Means for the Hourly Economy

The Age of the Coronavirus has completely changed the way people shop for groceries and daily items. What used to be popping…

Getting Retail Website Localization Right the First Time

The term localization for many retail professionals and marketers is closely linked to advertising localization — serving culturally appropriate advertising to key…

Saving Shoppers from the Sea of Sameness

Picture yourself walking into a mattress store. Your hips and back hurt from your sagging mattress. You’re tired, you’re irritable — and…

Yes You Can Compete Against Amazon: Recent Studies Suggest Retail Strategies

When it comes to ecommerce, retailers — especially small retailers — have long felt that attempting to compete with Amazon is a…

Staffing, Sanitizing and Storeside Pickup: Lessons from the 2020 Retail Holiday Season

Another retail holiday season has come and gone — and the 2020 season was unlike anything we’ve ever seen. New research from…

Retail Sales of ‘As Seen On TV’ Products Set to Explode Post-COVID

The coming year is primed to be unlike any other for retailers selling “As Seen on TV” (ASONTV) products. According to a…

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