The Retail TouchPoints Network

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Exclusive Q&A: ‘We’re Asking a Lot More From Our Supply Chains’

How REN Clean Skincare Reimagined Loyalty by Making Shoppers Part of its Sustainability Journey

Patagonia’s Newest Mission: Replacing Single-Use Packaging with Technology

FTD Deploys New Online Tools in Bid to Expand Adoption by SMB Florist Network

Inside Natori’s Transformation from High-End Wholesaler to Omnichannel Brand

RICE 2022: How Nike, H&M and Razer are Putting ‘Phygital’ Retail Into Practice

shipments

Flip The Script On Bad E-Commerce Deliveries

We’ve all had a bad experience at a restaurant. One that goes from bad to worse, resulting in a negative vote with…

34% Of Retailers Suffer From ‘Friendly Fraud,’ But Good Communication Fights Back

While retailers are braced to deal with criminal types of fraud, a different response is needed to combat friendly fraud: chargebacks that…

8% Of Holiday Packages Were Delayed, But Communication Mitigates The Pain

The holiday rush doesn’t just clog queues at brick-and-mortar stores — it also causes backups for package carriers. An estimated 8% of…

GUESS? Reduces Costs And Increases Shipments With Warehouse Management System Upgrade

At the early stages of developing a retail brand, generating demand is the one of the greatest priorities, but as the demand…

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3 Cross-Border Ecommerce Pitfalls and How to Avoid Them

Luxury 2022: How Luxury Brands are Adapting High-Touch Engagement in a Digital-First World

What’s The New Livestreaming Opportunity For Retail?

Find the Perfect Fit: Shoppers’ Online Search for Apparel in 2022

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