The Retail TouchPoints Network

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How Hot Topic and Lamps Plus Mastered Inventory Management and More

Q&A with Top Event Producer: Lessons from the Buzziest Media Activations

The ABCs of a Successful Back-to-School Shopping Season

NFTs Aren’t Obsolete — They’re Just Evolving into Something Much More Useful

JLL Research: ‘Eatertainment’ Concepts on the Rise

Graf Lantz Seeks Growth Without Sacrificing Product Quality or Sustainability

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New IDC Research Shows Customer Centricity Tops Retail Priorities

First the good news: 75% of retailers believe customer-centricity is a “top three success factor” for 2009 and 80% of retailers expect…

The Inbox Battle: Studies Show Paybacks Retailers See From Personalized Emails

Today’s email-savvy consumers appreciate a personalized, well-targeted email promotion, but many abandon a retailer if they have a negative email experience. Smart…

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The Ultimate Guide to #RICE23

U.S. Consumers Spend More Money on TikTok than any Other Social Platform

The Latest in Ecommerce Innovation: Tech That’s Reducing Friction and Driving Engagement

Omnichannel Acceleration in Retail

How Top IT and Marketing Teams Can Move from Customer Experience to Experience Innovation

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