Retail ThinkTank: The New Consumer (2021)

Shoppers Are Flocking to a New Digital ’Hood. What Does This Mean for Retail?

During the pandemic, much like our working lives and our socializing, retail had to migrate solely online — and with this seismic…

Corporate Leaders: Do your Words Fit Your Culture and Values?

Work culture matters. Now more than ever. The past year has been a lesson in patience and fortitude as we’ve braved a…

Retailers’ Big Opportunity? ‘Create New Shoppers,’ Advises Kantar SVP

Arguably, no event has disrupted the context of our everyday lives than COVID-19, and while easing regulations have inspired U.S. consumers to…

Are You Alienating Your LGBTQ+ Customers?

Today, androgyny is all the rage in the fashion industry. Some menswear shows are including waifish male models and boyish female models…

A Flip of a Switch: Meeting Consumers’ Post-Pandemic Needs

There’s very good news ahead for physical retail, for one simple reason: shoppers cannot wait to return to stores. Just a few…

Innovation is Just the Start: Retailers also Require Speed, Scalability and a Shopper-Focused Mindset

Times of crisis such as the COVID-19 pandemic present an excellent opportunity to drive innovation, according to the Connecting The Dots: Driving…

Accenture Study: ‘Infrequent’ Ecommerce Shoppers Boosted Online Purchases 343% due to COVID

COVID-19 undoubtedly convinced a large number of ecommerce “virgins” to make their very first online purchase, but it’s likely much of the…

Convenience Increasingly Trumping Cost on Online Shoppers’ Priority List

Offering items at a lower price than competitors was once an almost guaranteed method of increasing online conversion rates, but today’s consumers…

Overall Shopper Anxiety Drops 10% But Safety Concerns and Financial Stress Still Linger

The decline in COVID-19 cases and continued vaccine rollout is already having positive effects: consumer anxiety levels have dropped 10% and worldwide…

Join the Retail Trendcaster Webinar Series to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.