LNL Systems, a provider of retail communication solutions, debuted the FlorComm suite of sales floor communications at NRF. The suite delivers a range of products that equip store associates to provide better service on the store floor.
The FlorComm suite includes:
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FlorAlert, which is designed to proactively alert store associates when customers are in a particular area of the store;
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FlorCall, which enables customers to actively request assistance by pushing a call button;
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FlorChat, which provides cost effective two-way radios and dual mode digital wireless phones that help store associates communicate instantly; and
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FlorData, designed to analyze store associate productivity and customer activity through a variety of reports and online portals.
LNL Systems is partnering with Twocanoes Labs to integrate beacons into the suite. Twocanoes Labs will automate the smart sales floor with a range of iBeacons, web services and proximity apps.
“This partnership brings together smart phone technologies and two-way radios in a way that has never been done before,” said Timothy Perfitt, Founder and CEO of Twocanoes Software and Labs. “It is a modern and exciting advancement in sales floor technology, and I know retailers and their customers are going to love it.”
