Epicor Retail Solutions has spun off from Epicor Software Corporation into an independent company, which will be known as Aptos, Inc. The new company will focus on delivering a singular commerce platform that unifies omnichannel environments to improve customer experiences.
Aptos will provide a suite of integrated end-to-end solutions that optimize customer engagement, store and digital commerce operations, merchandise and inventory management, enterprise order management and data analytics. The suite includes a standalone cloud-based POS. On-premise solutions also are available for retailers who prefer traditional implementations. Presently, Aptos has 122,000 stores live on its platform.
“Behind the economic engine that is the retail sector is a community of people engaging with people,” Goggin said. “Our goal is to establish long term satisfying relationships with our retailer customers that are built on value and trust — so that they can do the same with their customers — the people they serve. And at the end of the day, we want to give back and share our success in doing this with those in need. When we accomplish all this, we can truly call ourselves a successful company.”
The company strives to deliver products and services based on client needs and support long term partnerships to foster shared success, according to a company statement.
“We believe in collaborating with customers on a level that goes far beyond where other vendors are prepared to go," Goggin said. "When customers do business with Aptos, every Aptos employee invests in their success. Our employees’ compensations are tied directly to the Net Promoter Score (NPS) we receive from our clients, and are reduced if specific NPS targets are not met.”
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