Century 21 Replaces Legacy Systems With Mi9 Merchant

Century 21Century 21 Department Store has selected Mi9 Retail, a provider of enterprise retail merchandising, business intelligence and store operations software, to replace its legacy systems.

The retailer selected Mi9 Merchant as its merchandising and analytics platform in an effort to streamline business operations. As an integrated merchandising and business intelligence system, Mi9 Merchant is designed to address the high transaction processing needs of retailing and provide quality decision-making tools.

With Mi9 Merchant, Century 21 can manage volume-intensive retail merchandising activities and gain access to real-time performance dashboards. As a result, team members can gain better visibility into shopper behaviors, product performance and vendor reliability. In addition, the solution’s framework is designed to integrate across back-end systems and provide the retailer with quicker implementation for faster time to value.


“We selected Mi9 Retail as our retail technology solution partner following an extensive evaluation of leading merchandising systems to find the right business partner,” said Harry Roberts, CIO at Century 21. “We are impressed by Mi9 Retail’s modern technology, customer references, comprehensive functionality and ease of integration with our external systems.”

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