Executive ViewPoints

Battle For Position In Voice-Shopping War Heats Up

Smart speakers are the new best-selling consumer gadget, faster than AR, VR or wearables. Sales grew over 300% in 2017 alone. The…

New Technology Levels The Playing Field For Physical Retailers

Online commerce has changed how people shop and how retailers market their wares, but new technologies are finally giving brick-and-mortar retailers the…

10 Things Retailers Need To Know About Blocking Good Customers

Retailers have come to expect some collateral damage in their never-ending battle against fraud. After all, it’s impossible to block fraudsters without…

Retailers As Media Companies

Back in the day, retailers were retailers and media companies were media companies. Then came the Amazon Media Group and over the…

The Strategic Risk Of E-Commerce Fraud

As e-Commerce channels account for an ever-increasing share of consumer and business spending, payment fraud grows virtually in lockstep — and poses…

The True Impact Of Self-Service

Self-checkout stores like Amazon Go and Walmart Scan & Go are hyped as holding the promise to revolutionize in-store experiences. In fact,…

How Should Retailers Leverage IT Expertise During RFID Deployments?

IT departments are increasingly involved in retail RFID deployments, and for good reason. Along with store operations, they are responsible for systems,…

Retail Price Myths Broken Down: The Shoppers Speak On Their Views Around Pricing And Promotions

In an era of ubiquitous Big Data, and where shoppers increasingly engage online at every phase of the purchase journey, we should…

5 Things Multi-Location Retailers Need To Know For Effective Review Management

Do you know the business impact of your bad reviews on social media and other online outlets? The truth is, negative reviews…

NPS Only Tells A Piece Of A Retailer’s Health; Why Does The Industry Rely On It?

Acquiring new customers is hard work and costly, so making sure that customers are happy, coming back and buying again is every…

The Secret To Retail In 2018: Win Customers With A Connected Workforce

Have you ever noticed the most successful retail businesses have a fairly simple plan? Author Michael Leboeuf said it best: “A satisfied…

The Truth Behind The AR/VR Hype

With smartphones paving the way for easy access to augmented reality (AR) and virtual reality (VR), real opportunities are emerging for retailers…

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Executive ViewPoints

Battle For Position In Voice-Shopping War Heats Up

New Technology Levels The Playing Field For Physical Retailers

10 Things Retailers Need To Know About Blocking Good Customers

Retailers As Media Companies

The Strategic Risk Of E-Commerce Fraud

The True Impact Of Self-Service

How Should Retailers Leverage IT Expertise During RFID Deployments?

Retail Price Myths Broken Down: The Shoppers Speak On Their Views Around Pricing And Promotions

5 Things Multi-Location Retailers Need To Know For Effective Review Management

NPS Only Tells A Piece Of A Retailer’s Health; Why Does The Industry Rely On It?

The Secret To Retail In 2018: Win Customers With A Connected Workforce

The Truth Behind The AR/VR Hype

Feature Your Byline

State of the Store: Exclusive Insights into Retailers’ 2026 Brick-and-Mortar Plans

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

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