Executive ViewPoints

The Value of Store Automation In The Age Of Disruption

According to Capgemini’s January 2020 study on smart stores, only 25% of retailers are actively working on implementing store automation, and only…

To Enable Customer Reviews, Or Not To Enable Customer Reviews?

Customer reviews are a tricky proposition. Although online reviews influence 9 in 10 consumers when they make purchasing decisions, they also enable one disgruntled…

Instagram Of The Future

Since 2009 Instagram has been a dominating force in the world of social media, but with the rise of TikTok, LinkedIn and…

CCPA And Data Collection: What Retailers Need To Know

As people around the world were ringing in the new year, the California Consumer Privacy Act (CCPA) went into effect, bringing an…

For Direct-To-Consumer Subscription Programs, Personalization Is Paramount

Economies of scale have enabled e-commerce giant Amazon to dominate the replenishment market with its Subscribe and Save model, making it essentially…

The Future Of Retail Is At The Edge

In the quest to differentiate products by embedding more value into every retail sales transaction, savvy digital brands are creating new direct-to-consumer…

The ‘Millennial Mom-ager’

Millennials make up nearly a quarter of the U.S. population, and many of them now have children. When we look at U.S….

To Master Customer Engagement, Think Outside the App

When the App Store opened more than a decade ago, smartphone users couldn’t have possibly imagined the vast array of tools they…

Putting The Pizzas Together: 3 Tips To Help Small Businesses Get CCPA-Compliant Fast

When the impact of the California Privacy Protection Act is discussed, the business community tends to be treated as a homogenous block…

Q&A With SAP Exec: How To Build Sustainable Subscription Models In 2020

Richard Howells, VP of Solution Management for Digital Supply Chain at SAP, answers questions about the benefits and challenges of subscription-based retailing…