Constantly improving and refining customer service strategies should be a top priority for retailers. Whether it means implementing new training methods or…
Retailers need an efficient supply chain to optimize their brick-and-mortar business. In some instances, though, retailers are not equipped to track the…
Brands and retailers have the ability to build long-term, profitable relationships with consumers by personalizing the shopping experience across all channels. The…
Consumers today are more demanding and knowledgeable than ever before, which is encouraging many brick-and-mortar retailers to invest in technology designed to…
Retailers execute marketing campaigns across multiple channels — often simultaneously — throughout the year. As a result, campaign management can sometimes be…