Innovative tools and solutions available via e-Commerce have encouraged shoppers to expect a seamless, hassle-free buying process. As a result, retailers now…
Effective decision-making requires access to multiple sources of retail data anytime and from anywhere. When that data resides across disconnected systems, databases…
To successfully win and retain customer loyalty, retailers must have a thorough understanding of customer interests and spending trends. Analytics company Loyalty…
Successful omnichannel retailers provide seamless and consistent brand experiences ― which include customer self-service ― regardless of how and where along the…
Inventory management is critical to preventing out-of-stocks and keeping displays accurately stocked. However, many retailers continue to have employees count inventory manually,…
Showrooming costs brick-and-mortar retailers as much as $217 billion in lost sales, according to an infographic from 360pi posted by Retail TouchPoints….
Retailers have the opportunity to deliver marketing messages and offers to consumers across a variety of technology touch points. However, to effectively…
Integrating customer touch points to provide an optimal customer experience remains a major challenge for retailers. MICROS Systems, an IT solution provider…
Shoppers increasingly are using social tools and networks to help guide purchases. In response, many eTailers are incorporating social features on product…