In the past five years, huge changes in the retail technology landscape have revolutionized customer behaviors and expectations. Consumers are increasingly moving…
Retailers are currently operating in an era of hyper-competitive commerce in which competing retailers have the same products, match prices, provide similar…
As consumers, we’ve been experiencing omnichannel retail in our everyday lives. Retailers know that today’s shopper uses all channels available to them,…
Brick-and-mortar retailers are howling about “showrooming.” Someone comes into the store to see, touch and experience the product, only to return home…