Executive ViewPoints

Retailers Find New Ways To Know Their Customers And Earn Their Trust

The bar has been fundamentally raised on consumers’ expectations in this digital century. Retail today is different because consumers behave differently than…

Boosting Back-End Visibility To Improve Front-End Sales

In this exclusive Q&A with Retail TouchPoints, Zebra CMO Jeff Schmitz shares insights into how retailers are finding success by focusing on…

Balancing Risk And Revenue: Managing The Operational Implications Of Digital Goods

Digital goods sales are surging, and most physical goods retailers have recognized that it’s imperative to add eGift cards, eBooks, eTickets and…

Fraud Exposure Continues To Increase Despite EMV Technology

Despite the effort to alleviate fraud through EMV technology, recent statistics reveal an increase in fraud exposure for certain merchants. New criminal…

Commerce In The Cloud: Is It Really Pay As You Go?

The directive from the Executive Board is clear: pay as you go, or don’t go at all. No more capital investments into…

Seeing The Forest For The Trees: The Taming Of Big Data

The quandary of big data in recent years is similar to looking at a rainforest. There is so much of it, it…

Managing Customer Relationships In Today’s Hypercompetitive Retail Environment

To boost sales, retailers have long focused on two things: shopping environment and product selection. Unfortunately, this strategy pushes them to deliver…

Rethinking Reverse Logistics For E-Apparel Returns

We’ve all done it: ordered a few sizes or styles of shoes/pants/dresses/etc. from an online retailer with the intention of sending back…

3 Unique Challenges E-Commerce Enterprises Must Overcome

It was the advancement in technology that created the Internet and paved the road for the creation and success of the $2 trillion…

Commerce In The Cloud — Is It Really Pay As You Go?

The directive from the Executive Board is clear: pay as you go, or don’t go at all. No more capital investments into…

How To Win At Category Management

Many of you are likely familiar with the old investment warning, “past performance is not necessarily indicative of future results.” As we…

How “Smart Sneakers” Are Creating A New Baseline For Customer Experience

“Smart” products are everywhere, it seems. Tennis shoes are no longer just shoes; today they track fitness levels or alert you when…

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Executive ViewPoints

Retailers Find New Ways To Know Their Customers And Earn Their Trust

Boosting Back-End Visibility To Improve Front-End Sales

Balancing Risk And Revenue: Managing The Operational Implications Of Digital Goods

Fraud Exposure Continues To Increase Despite EMV Technology

Seeing The Forest For The Trees: The Taming Of Big Data

Managing Customer Relationships In Today’s Hypercompetitive Retail Environment

Rethinking Reverse Logistics For E-Apparel Returns

3 Unique Challenges E-Commerce Enterprises Must Overcome

How To Win At Category Management

How “Smart Sneakers” Are Creating A New Baseline For Customer Experience

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State of the Store: Exclusive Insights into Retailers’ 2026 Brick-and-Mortar Plans

Ready Your Brand: Leveraging Composable Architecture and AI to Scale and Simplify Digital Content

The Next Era of AI: Combining Consumer, Associate and Workforce Management Tools for a Cohesive In-Store Experience

Accelerating Your Growth: Why Automating Tax andCompliance Solutions Are the “Hidden Heroes” of Expansion

Case Study: Sony BRAVIA Professional Displays Power Stella McCartney’s Global Store Digital Signage

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