Executive ViewPoints

NPS Is Not The Answer To Understanding Your Customers. Here’s What You Can Do Instead

Executives have long been convinced that Net Promoter Score (NPS) is the gold standard when it comes to measuring brand loyalty and…

Preparing For The New Year: A China E-Commerce Calendar For 2020

China is set to overtake the US as the world’s largest retail market by the end of this year, and roughly 35%…

5 Ways AI Can Improve Your Retail Business

If software was eating the world in 2011, it’s safe to say that artificial intelligence has the biggest appetite at today’s table….

Why The Start Of 2020 Is The Perfect Time To Hone Your Fraud Strategy

Throughout the holiday season, digital sales increased more than 18%, according to Mastercard. But the end-of-year sales crush wasn’t the only challenge…

How To Establish Your Competitive Edge Through Packaging

When it comes to shopping, most consumers toss logic and research aside. Studies have shown that people tend to react instinctively, making…

E-Commerce Has A CX Problem

E-Commerce has changed the face of retail, pulling in a full $154.5 billion in Q3 2019 alone. And even those who don’t…

Enabling Centralized Security And Network Management In The Retail Sector With SD-Branch

In an effort to keep up with ever-changing customer demands, retailers are increasing their reliance on technologies such as IoT and the…

Millennial Marketing Is Meaningless: Leveraging Intent Signals To Cut Through Arbitrary Age Groups

Millennials are a flighty, apathetic bunch of broke, disloyal shoppers. That’s why the group is an enigma for brand marketing efforts, right?…

Beyond The Box: How To Get Started With Subscriptions

Today, no one is shocked to hear that retail is changing. It’s not an insight, just a fact. What does take insight…

The ‘Millennial Mom-ager’

Millennials make up nearly a quarter of the U.S. population, and many of them now have children. When we look at U.S….

To Master Customer Engagement, Think Outside the App

When the App Store opened more than a decade ago, smartphone users couldn’t have possibly imagined the vast array of tools they…

Putting The Pizzas Together: 3 Tips To Help Small Businesses Get CCPA-Compliant Fast

When the impact of the California Privacy Protection Act is discussed, the business community tends to be treated as a homogenous block…

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Executive ViewPoints

NPS Is Not The Answer To Understanding Your Customers. Here’s What You Can Do Instead

Preparing For The New Year: A China E-Commerce Calendar For 2020

5 Ways AI Can Improve Your Retail Business

Why The Start Of 2020 Is The Perfect Time To Hone Your Fraud Strategy

How To Establish Your Competitive Edge Through Packaging

E-Commerce Has A CX Problem

Enabling Centralized Security And Network Management In The Retail Sector With SD-Branch

Millennial Marketing Is Meaningless: Leveraging Intent Signals To Cut Through Arbitrary Age Groups

Beyond The Box: How To Get Started With Subscriptions

The ‘Millennial Mom-ager’

To Master Customer Engagement, Think Outside the App

Putting The Pizzas Together: 3 Tips To Help Small Businesses Get CCPA-Compliant Fast

Feature Your Byline

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

Transform Your Retail Workforce with Generative AI

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

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