5 years ago Get Ready for the AR Retail Revolution Retailers planning for the upcoming holiday sales season can’t rely heavily on data from last year, when total spending reached an all-time…
5 years ago Ongoing Demand for Delivery Services Pushes Retailers to Create New Safety Standards As states have slowly reopened, consumers have begun to emerge and return to some of their normal shopping habits. But online shopping…
5 years ago Is Black Friday Still Relevant in 2020? There is no doubt that retailers have faced many struggles as a result of the pandemic. Brick-and-mortar stores were forced to shutter…
5 years ago 3 Not-So-Obvious Ways Online Retailers Can Boost CLV Customer lifetime value, or CLV, is an important metric for any online business because it covers how much people are going to…
5 years ago Reducing Environmental Harm and Regulatory Penalties as Hurricane Season Nears its End Disruption and innovation are common themes for 2020. America’s retailers and their workers have been on the front lines of the COVID-19 crisis,…
5 years ago Five Cybersecurity Tips for Retailers Bracing for Cyber Monday 2020 Cyber Monday is a critical online event for retailers. Last year, research conducted by Adobe Analytics found that Cyber Monday brought in…
5 years ago Customer Journey Mapping: Don’t Just Meet Your Customers’ Expectations, Exceed Them Ever since the late 20th century, when access to the internet became more widely available, technology has fueled democratization of information. Through websites,…
5 years ago 3 Ways to Help Your Frontline Thrive Amid Pandemic Fatigue This Holiday Season You may have plenty of masks, floor markers and plexiglass to go with your holiday inventory and festive in-store music. But have…
5 years ago It’s a New Playing Field: The Keys to Restructuring Your Business for Post-Pandemic Success Many consumer companies were struggling before the arrival of COVID-19. The pandemic threatens to put them under for good, unleashing a wave…
5 years ago PWAs: Making Sense of the App-less Revolution Approaching the edge of the technical cliff — where the path forward is no longer paved — is always unsettling and not…
5 years ago Are Retailers Making the Most of Their Welcome Series? An engaging welcome series on email, SMS and other marketing channels has become a must for any serious ecommerce retailer. It’s a…
5 years ago Can Location Intelligence Make (or Break) the Holiday Shopping Season? The COVID-19 pandemic changed consumer behavior patterns seemingly overnight. Knowing this, in preparation for the make-it-or-break-it holiday shopping season, brick-and-mortar stores must…