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Resource Center

Categorized in two ways – by Type and by Topic – the Resource Center offers access to webinar coverage, white papers, E-books, Infographics and more. Looking for the latest custom content covering Omnichannel, Mobile or Inventory? This is where you’ll find it.

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Shoppers Seek Stronger In-Store/Online Integration

Consumers still like many aspects of the store experience, including the ability to touch and feel products before they buy, and having access to personal help from a store associate. But they would enjoy store shopping even more if it featured stronger connections with other points on the customer journey:…
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What Comes After The ESP For E-Commerce?

Make a single customer view the core of your marketing to strategy in order to: Automate personalized campaigns across channels in real-time; Iterate quickly without relying on other teams or external resources; Understand and respond to the unique needs of each shopper; and Drive repeat purchases and maximize customer lifetime…
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Thriving In The Era Of Personalization

The retail industry faces 5 key challenges today. 88% of consumers say they're more likely to shop with retailers that deliver personalized and connected cross-channel experiences.How can your brand turn the challenges facing retailers into competitive advantages? Download the guide, Thriving in the Era of Personalization: 5 Personalization Success Strategies…
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3 Keys To Bridging The Millennial Communication Gap

Nearly half (45%) of the 18- to 24-year-olds in the U.S. workforce work in retail or hospitality jobs. To keep these Millennials engaged, employers should take note of three communications rules: Go mobile: While only 17% of corporate emails are ever opened, 83% of Millennials open text messages within 90…
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