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Categorized in two ways – by Type and by Topic – the Resource Center offers access to webinar coverage, white papers, E-books, Infographics and more. Looking for the latest custom content covering Omnichannel, Mobile or Inventory? This is where you’ll find it.

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Inbox Love: Investigating The State Of Triggered Emails & Personalization For Retailers And Consumers

Progressive retailers can see significant gains when they embrace personalized and triggered emails. For example, Word of Watches saw a 120% boost in revenue. However, a new survey from Magnetic and Retail TouchPoints reveals that few retailers are giving consumers the immersive and relevant email experiences customers crave. Download Inbox Love: Investigating the State of Triggered Emails & Personalization for Retailers and Consumers and learn how to: Understand consumers' cross-device email behaviors Adapt to shifting email trends and customer demands Collect and use data to deliver relevant and timely emails Embrace triggered emails to stand out in crowded inboxes Download…
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The Essential Guide To Personalization

Improve Business Results With Relevant Experiences, Every Time Are your personalization strategies up to par with leading retailers such as Office Depot and Johnston & Murphy? Download The Essential Guide To Personalization: Improve Business Results With Relevant Experiences Every Time and learn how to: Bust four common myths of personalization; Establish meaningful, measurable benchmarks; Evaluate potential personalization partners; and Achieve true 1-to-1 personalization. Fill out the form to unlock the power of personalization.  
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2017 Technology Preview

Exclusive Predictions From 15 Retail Executives For the fifth year, Retail TouchPoints has asked leading retail experts to share their insights on what to expect from new technologies and trends in the coming year. We have collected input from 15 executives who have shared fascinating, and sometimes surprising, predictions. Each executive was asked to answer the following question: Which technology trend will impact the retail industry most significantly in 2017 (and why)? For the 2017 report, we have split the predictions into 6 different categories. Columns are listed alphabetically by company name within each category. Let us know if you…
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Less Than 1% Of U.S. Retailers Sell Abroad: Are They Missing Out?

Global e-Commerce sales are projected to double by 2020, climbing from $2 trillion in 2016 to $4 trillion. But U.S. retailers might miss out on much of the bonanza if they don't look beyond their own borders. While markets outside the U.S. represent 80% of the world's purchasing power, less than 1% of America's 30 million companies export — a significantly lower percentage than all other developed countries. And many U.S. businesses are simply not prepared to welcome the more than 1.6 billion digital buyers worldwide, according to this infographic from UPS. To bridge the cross-border e-Commerce gap, U.S. retailers…
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5 Overlooked Site Search Issues That Steal Your Sales

Improve your e-Commerce site search to nurture customer loyalty and boost revenue. Learn about the 5 Overlooked Site Search Issues That Steal Your Sales in this new whitepaper: Don't ignore the tail Presentation matters Not everyone is shopping Zero results are bad; irrelevant results are worse Mobile is changing the game Fill out the form to discover 5 overlooked search engine issues.
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65% Of Consumers Have A Three-Second Rule For Web Sites

Nearly two of every three global consumers, 65%, refuse to wait more than three seconds for a web site to load. Shoppers' impatience is just one factor that makes fast Internet connection speeds a vital component of retail success: Speedier sites allow retailers to stream more video, which is an increasingly important marketing tool. Faster connections also can boost cross-border sales in some of the world's largest markets: 80% of Chinese and Indian consumers would be willing to buy more from overseas if the process was faster and easier, according to this infographic from Fung Global Retail & Technology. [click…
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