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Categorized in two ways – by Type and by Topic – the Resource Center offers access to webinar coverage, white papers, E-books, Infographics and more. Looking for the latest custom content covering Omnichannel, Mobile or Inventory? This is where you’ll find it.

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How To Gain ROI From IoT

Internet of Things (IoT) devices are gaining traction throughout retail as the newest "it" technology. Whether deployed in the store or as part of the household, wireless IoT applications are giving merchants the chance to discover the holy grail of retailing: deeper insights into individual shopper behavior. Retailers including Target, Ace Hardware, Best Buy and Staples already have piloted or implemented IoT solutions in stores, with IoT-related spending expected to reach $2.5 billion by 2020. Download this Retail TouchPoints special report to learn about the expanding role of IoT solutions in retail and discover why understanding the technology's value proposition…
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Is Drop Shipping The Answer To Fulfillment Challenges?

Retailers hate to say "no" to their customers, particularly regarding anything to do with the last mile of shipping and returns. Using the right combination of fulfillment tools can deliver the service shoppers deserve — and increasingly, expect.This infographic from iQmetrix provides the facts and figures around four of the most popular fulfillment strategies, including six key benefits of the most omnichannel-friendly method, drop shipping. Its virtues include: Unlimited product selection without having to maintain high in-store inventories; Less time spent managing shipping; Simplified scalability; and Reduced identity fraud and shrinkage. [click to expand] Source: iQmetrix
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Push & Pull Distribution In Today’s High Expectation Consumer Market

Push and pull-based distribution strategies can help retailers address logistics challenges in today's competitive marketplace. Combined, they allow you to move nimbly between each channel and empower you to exceed your customers' delivery expectations. Download the white paper to learn how to implement a successful combined push and pull-based logistics strategy. Get your copy now!
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Reducing Online Checkout Friction On A Global Scale

To keep customers coming back, retailers must provide a secure and seamless payment experience that is tailored to each individual's shopping preferences. Download Reducing Online Checkout Friction On A Global Scale to unlock global payment essentials, including: Enabling one-click ordering by storing cardholder data in the most secure way possible; Offering a broad array of payment options in demand in the markets they want to serve; and Simplifying the management of back-end settlement processes.
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Millennials' Clout, Mobile’s Growth & Industry Innovation Highlight Top 10 Mid-Year Topics

With Millennials moving into their prime purchasing years and consumers of every age seeking convenience, retailers are being challenged to meet customers at every point of their shopping journey, and to do so on the shopper's terms. Merchants are scrambling to innovate their e-Commerce and mobile offerings while at the same time amping up the experiential elements of their in-store experience. The Retail TouchPoints top 10 most-viewed articles at mid-year highlight many of the major shifts seen throughout the retail industry, and provide a glimpse into the issues brands have had to deal with in 2016. Topics that caught the…
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Loyalty Program Weaknesses? Only 25% Reward Engagement

Customer loyalty programs are gaining popularity: Consumers belonged to an average of 13.3 programs in 2015, up from 10.9 in 2014. And it's clear that loyalty is key to brand growth: Returning shoppers spend a whopping 67% more than new ones, according to this infographic from Selfstartr.But many loyalty programs don't actually instill customer loyalty. In fact, 77% of programs that use transaction-based rewards fail within the first two years. The missing ingredient? Reward customer engagement — not just purchases. Currently, just 25% of loyalty programs offer rewards for some form of engagement. Smart retailers will take advantage of the…
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