Salesforce

Michaels Adopts Multi-Touch Point Personalization Solution

The Michaels Companies has deployed Salesforce Marketing Cloud to personalize content, promotions and offers across multiple touch points. The new technology, together…

Holiday Insights Podcast: Extending The Value Of Pop-Ups After They Shut Down

Pop-up stores can generate great benefits while they’re open, from raising a retailer’s profile (both in the real world and on social…

NYDJ Boosts Traffic 11%, Revenue 33% After Relaunching Personalized E-Commerce Site

Telling brand stories and personalizing the customer experience are vital parts of e-Commerce success, but neither will be effective if a retailer’s…

Salesforce Purchases Rebel, Expanding Email Commerce Capabilities

Salesforce has entered a definitive agreement to acquire Rebel, an email commerce solution provider. The deal will help Rebel accelerate its development…

Salesforce Introduces Customer 360 Capability For CRM

Salesforce has kicked off its annual Dreamforce event with the launch of Customer 360, a click-based admin interface that helps connect and manage…

Holiday Predictions Webinar: Mobile, AI Product Recommendations Will Shine

Mobile has been growing fast during the past few holiday seasons, and it’s projected to hit a major milestone in 2018: more…

Global Holiday E-Commerce Revenue Will See 13% Increase In 2018

Global holiday e-Commerce revenue is expected to grow 13% in 2018 over the previous year, according to data from Salesforce. Mobile devices…

Microsoft Appoints Salesforce Exec To Retail-CPG Post

Shelley Bransten, formerly SVP for Retail and Consumer Goods Industries at Salesforce, has been named Corporate Vice President of Global Retail and…

Customer Service Draws 57% Of Shoppers To Traditional Retailers

Shoppers still enjoy the in-store shopping experience: 46% prefer to make purchases in a physical store, compared to 35% on laptops and…

Data Is The Bedrock, But It Needs A Purpose: Thoughts From Salesforce Connections

Two weeks ago when I attended Salesforce Connections in Chicago, one major theme captured my attention: it is vital to track, analyze and understand shopper…

4 Retail Execs Share Data Strategy Tactics: Salesforce Connections Recap

In photo: Bret Taylor, President and Chief Product Officer, Salesforce During the recent Salesforce Connections event in Chicago, industry experts shared…

NYDJ Apparel Taps Salesforce For E-Commerce Enhancement

NYDJ Apparel has selected Salesforce to improve direct-to-consumer online channel growth, taking advantage of the Commerce Cloud and Marketing Cloud features to…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Salesforce

Michaels Adopts Multi-Touch Point Personalization Solution

Holiday Insights Podcast: Extending The Value Of Pop-Ups After They Shut Down

NYDJ Boosts Traffic 11%, Revenue 33% After Relaunching Personalized E-Commerce Site

Salesforce Purchases Rebel, Expanding Email Commerce Capabilities

Salesforce Introduces Customer 360 Capability For CRM

Holiday Predictions Webinar: Mobile, AI Product Recommendations Will Shine

Global Holiday E-Commerce Revenue Will See 13% Increase In 2018

Microsoft Appoints Salesforce Exec To Retail-CPG Post

Customer Service Draws 57% Of Shoppers To Traditional Retailers

4 Retail Execs Share Data Strategy Tactics: Salesforce Connections Recap

NYDJ Apparel Taps Salesforce For E-Commerce Enhancement

Multimodal Commerce: New Era of Online Shopping

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

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