Retail Reset: Recommended In Customer Experience

How Luxury Brands Are Responding To COVID Tension With Innovation

COVID-19 has been an accelerant of retail disruption, and no vertical has been left unscathed. For the luxury category, the pandemic’s impact…

Will Next-Gen Video Help Save Commerce?

These are unprecedented and uncertain times. And because customers must now rely on online retail for most of their essential and non-essential…

DTC Brands Must Upgrade Shopper Experience To Capitalize On COVID-19 Disruptions

Direct-to-consumer (DTC) brands have fared well during the COVID-19 crisis, and that trend will likely continue, at least for the near future:…

The Key To Relevant Advertising In Times Of Uncertainty

COVID-19 has not fundamentally changed advertising, but it has accelerated the pace of change. As an industry, we have been slowly evolving…

Lining Up For Success: The Psychology Of The Queue

As our economies re-open post-pandemic, consumers are experiencing more queues and limits than ever before related to store and service interactions. The…

Store Technology Q&A: Redefining Experiential Retail For The COVID-19 Era

The hype surrounding “experiential retail” encouraged retailers to think big and invest in technology that would keep shoppers in stores longer —…

Consumer Survey Roundup: Retailers Must Demonstrate Safety Measures To Woo Shoppers Back To Stores

In the media, photos and videos show large groups of people emerging from COVID-19 shutdowns to participate in graduations, summer swimming parties…

Shapermint #MakeTheCall Mother’s Day Campaign Tops 12 Million Impressions

Historically, marketers have used Mother’s Day to tug at consumers’ heartstrings in order to get them to open their wallets. But this…

Mobile, Voice, Facial Recognition: Contactless Options Could Thrive Even Post-COVID-19

COVID-19 has accelerated the contactless revolution: 84% of Americans (77% among global consumers) now expect to increase their use of touchless technologies…

The Post-Pandemic Future Of Brick-And-Mortar

For the last few years we’ve seen a slowdown in spend for many brick-and-mortar (B&M) stores. And now, in the trenches of…

Concerned About Infection And Finances, Consumers Plan Cautious Return To Stores

Around the world, the coronavirus pandemic has caused people to make drastic changes in the way they shop, and retail has been…

How AI Is Transforming Retail Stores And The Way We Shop

In a world of social distancing amid COVID-19 concerns, retail has been turned upside down. Most physical stores have been temporarily shuttered…

View the Retail Trendcaster Webinar Series on-demand to uncover key 2025 retail trends, from AI and personalization to social commerce. Gain expert insights, data-driven predictions, and actionable takeaways to stay ahead in a rapidly evolving market.

Retail Reset: Recommended In Customer Experience

How Luxury Brands Are Responding To COVID Tension With Innovation

Will Next-Gen Video Help Save Commerce?

DTC Brands Must Upgrade Shopper Experience To Capitalize On COVID-19 Disruptions

The Key To Relevant Advertising In Times Of Uncertainty

Lining Up For Success: The Psychology Of The Queue

Store Technology Q&A: Redefining Experiential Retail For The COVID-19 Era

Consumer Survey Roundup: Retailers Must Demonstrate Safety Measures To Woo Shoppers Back To Stores

Shapermint #MakeTheCall Mother’s Day Campaign Tops 12 Million Impressions

Mobile, Voice, Facial Recognition: Contactless Options Could Thrive Even Post-COVID-19

The Post-Pandemic Future Of Brick-And-Mortar

Concerned About Infection And Finances, Consumers Plan Cautious Return To Stores

How AI Is Transforming Retail Stores And The Way We Shop

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

Hurdles to Healthy Eating: Jonesing for Junk Foods and Price Constraints

Turning Curiosity into Commitment: How Intent-Driven Personalization is Redefining Digital Marketing

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