omnichannel shopping

Want to Know the Holiday Season’s Top Trends? Look at Back-to-School for Insight

Back-to-school surveys across the retail sector point to a strong season, spurred by pent-up consumer demand. Deloitte indicated that parents’ projected spend was up 16% year over…

Value City Boosts Omnichannel Conversions With CloudTags

Up to two thirds (66%) of retailers say omnichannel consumers are 11% to 100% more profitable than single-channel consumers, according to Retail…

42% Of Consumers See Pricing Disparity Across Channels

Consumers are shopping online more frequently. As a result, they have come to expect dynamic content and offers, as well as anytime,…

DFS Speeds Content Delivery Using Amplience Solutions

While searching for furniture, many customers turn to multiple channels and sources to find products and compare prices. As a result, content…

General Pants Enhances In-Store Experience With Interactive Kiosks

General Pants Co., an Australian fashion retailer, has developed and implemented new interactive kiosks that leverage the Retail Enterprise Selling and Warehouse Management software…

Cisco Study Addresses Consumers’ Desire For Self-Service

The majority of worldwide consumers are open to self-service shopping experiences and virtual customer service, according to the Cisco Customer Experience Report…

Omnichannel Shoppers To Spend 71% More Than Single Channel Consumers This Holiday Season

Steadily improving sentiment about the economy is expected to cause an increase consumer spending this holiday season, according to new research from…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.