The Retail TouchPoints Network

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At What Goes Around Comes Around, Store Designs Reflect Founders’ Passion for Luxury Vintage Resale

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Luminate Capital Takes Controlling Stake in Frontline Worker Training Solution Axonify

Private equity firm Luminate Capital Partners has made a strategic growth investment in Axonify, a SaaS solution that offers remote training to…

Study: 31% Of Retail Associates Still Don’t Receive Formal Workplace Training

Although it’s becoming increasingly accepted that retailers must give their employees a reason to stay (beyond just a paycheck) if they want…

The Gift That Keeps On Giving: The Power Of Feedback And Your Frontline

It’s a tradition. With the crucial holiday shopping season in full swing, retailers raise armies of customer service personnel to bravely battle…

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From Merchant-Centric to Customer-Centric: How to Transform Online Product Discovery

The 2022 Holiday Planning Guide for Retailers

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CommerceNext 2022