Etsy

Ebay Debuts Agentic AI to Further Personalize Customer Experience

Ebay, which has been quick to deploy AI-powered chatbots as well as conversational and interactive agents, has taken the next step by…

Etsy’s Latest Turnaround Efforts: Selloff of Reverb, Seller Experience Improvements

Etsy continues to make refinements to its business model as it seeks a return to growth amid increasing competition. The company’s latest…

Etsy Revamps App Experience to Propel More Discovery, Inspiration

With the help of AI, the shopping experience on the Etsy app has been reimagined to offer a more inspiring, personalized shopping…

4 Ways Retailers can Connect with Gen Z

Retailers have to start understanding Gen Z. They’re in their late teens to mid-20s and have far more purchasing power than we…

Etsy Taps Depop CEO as New President and Chief Growth Officer as Marketplace Faces Critical ‘Inflection Point’

Amid increasing competition, handmade marketplace Etsy has announced a series of executive appointments and departures, aimed at advancing its mission to “keep…

Etsy Enhances Search Experience to Prioritize ‘High-Quality’ Sellers

Etsy has made major advancements to its search and discovery experience, aiming to favor high-quality items from sellers “who consistently provide delightful…

Etsy to Beta Test Loyalty Program

In mid-September, Etsy will launch a closed beta test of Etsy Insider, the marketplace’s new buyer loyalty program. Select U.S. buyers will…

Etsy Updates Policies, Debuts Ad Campaign in Bid to ‘Keep Commerce Human’

During the pandemic, Etsy’s seller community nearly doubled, according to CEO Josh Silverman. But since that time, this marketplace for makers has…

What a TikTok Ban Could Mean for U.S. Businesses and Sellers

Years of ongoing concerns about national security and data privacy have led Congress to pass a measure that would ban the widely…

Super Bowl LVIII Ads Go Back to Basics: Touting Product Attributes

Apparently there was a football game surrounding yesterday’s commercials and Taylor Swift sightings, but we’re not going to talk about either of…

Etsy Debuts Personalized, AI-Powered ‘Gift Mode’

For some people (including me!), gift-giving is as anxiety-inducing as speaking in public, but Etsy has a present for us. The marketplace’s…

Michaels Takes Aim at Etsy with Launch of Handmade ‘MakerPlace’ Marketplace

After a three-month test period, Michaels has officially launched MakerPlace by Michaels, a new online marketplace centered on handmade goods. With the…

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