department stores

Inside Natori’s Transformation from High-End Wholesaler to Omnichannel Brand

A 45-year-old family-owned luxury business might not be the kind of company one expects to be at the cutting edge of digital…

As Malls Reinvent Themselves, Department Stores Will Need to Rethink and Redesign

It’s no secret that malls are struggling for relevancy. Once the “it” hangout spot for elderly mall walkers and teenyboppers alike, many…

Kohl’s Makes its Case to Investors with Plans for Additional Sephora and Small-Format Stores

At its virtual Investor Day March 7, Kohl’s outlined its strategy to drive growth and “become the retailer of choice for the…

Kohl’s Unveils Next 400 Sephora Shop-in-Shop Locations

Kohl’s has identified the next 400 stores that will be adding Sephora at Kohl’s shops this year as it continues toward its…

‘Heritage Sometimes Isn’t Enough’: Ralph Lauren CEO on the Brand’s Reinvention

For more than 50 years, Ralph Lauren has successfully established and maintained its position as a classic brand. Whether customers are shopping…

Does the Historic Makeover of an Iconic Paris Retailer Chart a Path for Department Stores’ Revival?

For more than 150 years, Parisian department store La Samaritaine has overlooked the banks of the Seine, a sweeping expanse of glass…

WSJ Report: Department Store Will be Amazon’s Next Brick-and-Mortar Venture

Amazon is continuing its advance into brick-and-mortar with plans for a series of large-footprint department store-style locations, according to the Wall Street…

Report: Selfridges Seeks $5.5B Sale as UK Department Stores Continue to Struggle

Selfridges’ owners have launched a formal auction to sell the department store chain, which has been valued as high as £4 billion…

Hudson’s Bay Goes After Millennials/Gen Z via Forever 21 Partnership

Hudson’s Bay is betting that attracting younger Gen Z and millennial shoppers will be essential for staying relevant and reinventing the department…

Boscov’s Enhances Website Experience with Unified Commerce Solution

Family-owned department store chain Boscov’s is upgrading its ecommerce ecosystem through an expanded partnership with unified commerce platform Kibo. The retailer already…

Belk Files for Chapter 11, Plans ‘One-Day Reorganization’

[Editor’s Note: In a statement released after this story was published, Belk announced that it had successfully completed its one-day restructuring and…

Macy’s Returns to Profitability in Q4 Despite Same-Store Sales Dip; Digital Grows 21%

Macy’s Q4 and full-year 2020 results show signs of a turnaround for the department store, hard hit, like many of its counterparts,…

Leveraging Customer Insights to Drive Personalization – A Retail Perspective

Supply Chain Impacts, Understaffed Stores Create Customer Loyalty Challenges

Streamline Product Data Management to Maximize Multichannel Growth

From Merchant-Centric to Customer-Centric: How to Transform Online Product Discovery

The 2022 Holiday Planning Guide for Retailers

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