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Episode 262

Amazon Ads’ Former Evangelist on the Future of Retail Media 

Featuring: Jeff Cohen, Chief Business Development Officer, Skai and former Principal Evangelist, Amazon Ads 

Retail media — or should we say commerce media — has exploded into one of the fastest-growing opportunities in marketing. But with so many players, platforms and acronyms, where is it all headed? 

In this episode of Retail Remix, host Nicole Silberstein sits down with Jeff Cohen, former Principal Evangelist at Amazon Ads, to unpack how the space has evolved and what’s coming next. 

Jeff shares how he went from building one of Amazon’s first third-party ad technologies to helping brands navigate a new era of connected, data-driven commerce. He breaks down the shift from retail media to commerce media, the impact of AI-powered shopping on marketing and how brands can move beyond walled gardens to reach today’s omnichannel shoppers. 

Key Takeaways: 

  • How retail media has evolved into commerce media — and why the distinction matters; 
  • The role of agentic AI in optimizing campaigns and connecting fragmented data; 
  • What brands can learn from Amazon’s retail media dominance and Skai’s cross-channel approach; 
  • Why unified, actionable data matters more than endless metrics; 
  • Lessons on innovation, adaptation and taking smart risks from Jeff’s eclectic career. 

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Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

Episode 262

Amazon Ads’ Former Evangelist on the Future of Retail Media 

Featuring: Jeff Cohen, Chief Business Development Officer, Skai and former Principal Evangelist, Amazon Ads 

Subscribe:

Advertisement

Podcast is sponsored by

Retail Remix

The rules of retail are constantly changing. Today, we're in an exciting new era where brands can differentiate through experience and use technology to connect with customers in new and exciting ways. Retail Remix is a new podcast series brought to you by Retail TouchPoints, the industry's leading source for news, insights and research for all things customer experience. Every week, we sit down with someone who is helping put a new spin on the retail experience. Hear from the top practitioners, analysts and innovators in retail, and see what new engagement opportunities await.

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