Solution Spotlight

Zendesk Help Center Advances Omnichannel Customer Self-Service

Successful omnichannel retailers provide seamless and consistent brand experiences ― which include customer self-service ― regardless of how and where along the…

TrueVUE Inventory Display Execution Helps Speed Product Counting

Inventory management is critical to preventing out-of-stocks and keeping displays accurately stocked. However, many retailers continue to have employees count inventory manually,…

Mobile Price Intelligence Solution From 360pi Helps Combat Showrooming

Showrooming costs brick-and-mortar retailers as much as $217 billion in lost sales, according to an infographic from 360pi posted by Retail TouchPoints….

Linkett Connects Marketers To Mobile-Toting Consumers

Retailers have the opportunity to deliver marketing messages and offers to consumers across a variety of technology touch points. However, to effectively…

Appsee Helps Developers And Publishers Improve App User Experience

Successful solutions are based on a thorough understanding of end users’ needs and how the product or service will be utilized to…

MICROS Commerce Platform Merges Customer Experiences Across Channels

Integrating customer touch points to provide an optimal customer experience remains a major challenge for retailers. MICROS Systems, an IT solution provider…

TurnTo Introduces Product Comparison Questions

Shoppers increasingly are using social tools and networks to help guide purchases. In response, many eTailers are incorporating social features on product…

Tellbob Uncovers Customer Satisfaction With Surveys And Location Audits

Without an effective method to collect and analyze feedback, retailers cannot accurately track satisfaction levels among customers. As shoppers become more empowered…