Chemist Warehouse, Australia’s largest pharmacy chain, is piloting wearable SmartBadges from Augmodo in four Melbourne stores. The AI-powered solution can be used to create live 3D store maps as well as recommend tasks to increase associates’ efficiency, including restocking shelves, placing orders and improving compliance.
“With Augmodo, the AI assistant lets them know which products are out of stock and in the wrong place, and which tasks are needed next,” said Mark Finocchiaro, Managing Partner, CIO and Director at Chemist Warehouse in a statement. “They simply wear the lanyards around their neck and no longer need to spend hours auditing — everything is automatically scanned as they walk the floor, making their role even more valuable. Not only are they helping to provide real-time inventory data, but they now have more time to help with customers.”
The Augmodo analytics platform for retail executives and brand partners, SpatialView, is designed to provide real-time visibility into shelf conditions. Suppliers can use this data to view 3D planograms that optimize store visits from their sales teams by sending associates to locations that need the most help. The solution also can improve demand planning by identifying when items are depleted as well as when promotions end, allowing suppliers to better plan availability and product deliveries.
The retailer and Augmodo began the pilot in summer 2024, with participating stores reporting a 30% decline in inventory gaps during the first month of operations. Chemist Warehouse plans to use the rich data captured at the product and store levels to create greater inventory efficiencies and reduce costs.
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