Predictive Analytics

How China’s Missfresh Makes Rapid Grocery Delivery Pay

The profit margin at grocery has always been razor-thin, and now, with online grocery growing in popularity, retailers must add the costs…

5 Real-World Ways 5G Will Transform Retail

5G is the talk of the town these days — up there with Web3 and the metaverse. But just like those other…

H&M to Test Smart Mirrors and Enhanced Checkout Tech at COS Stores in the U.S.

H&M Group is rolling out a pilot of several new tech-enabled in-store shopping solutions at COS stores in the U.S., including new…

How a Laser Focus on the ‘Transaction Moment’ is Powering One of Retail’s Hottest Startups

There are a lot of ecommerce tech solutions out there today, but even among that ever-growing crowd Rokt stands out. The startup…

How Kroger Strengthened Customer Loyalty by Sharing its ‘Passion’ for Sustainability

Many factors go into customer loyalty, from the most basic (offering quality products that shoppers want) to more emotionally driven considerations. But…

How Data-Driven Tech Can Help Maximize Revenue for Shopping Centers

Shopping center owners and operators have faced rapid shifts in the retail landscape over the last few years due, in part, to…

The Rise of Shopper Promiscuity Calls For a New Approach to Market Research and Marketing

Today’s shoppers are operating in a completely unrestrained informational environment, full of seemingly endless places to get input during the purchase journey….

Study: Why AOV Has Ousted CLV as Ecommerce Executives’ Most Valuable Metric

The past two years have seen a rapid evolution of retailers’ digital operations, and perhaps more importantly led to a dramatic shift…

Exclusive Q&A: Why ‘Search is the New Front Door to Our Stores’ at The Home Depot

As the starting point for so many shopper journeys, the search bar also represents the first potential fork in the road. Customers’…

Mastercard Buys Personalization Platform from McDonald’s

McDonald’s made headlines when it acquired the personalization solution provider Dynamic Yield in March 2019 for a reported $300 million. Now the…

What DTC Disruptors Can Teach Legacy Brands About Leveraging First-Party Data

With tracking cookies departing and consumer data privacy concerns rising, first-party data — information that companies collect directly from their customers —…

Google Cloud’s Carrie Tharp: Forget Omnichannel, Retail Needs to be ‘Channel-less’

Cloud computing can be a bit of a nebulous concept, but the real-world functionality it’s delivering to businesses of all sizes and…

Leveraging Customer Insights to Drive Personalization – A Retail Perspective

Supply Chain Impacts, Understaffed Stores Create Customer Loyalty Challenges

Streamline Product Data Management to Maximize Multichannel Growth

From Merchant-Centric to Customer-Centric: How to Transform Online Product Discovery

The 2022 Holiday Planning Guide for Retailers

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