Industry Insights

NRF 2021: How rue21 and O’Reilly Auto use Measurable, Bite-Size Training to Support Frontline Workers

Frontline employees were thrust into the spotlight by the unique conditions of the coronavirus pandemic — in large part due to their…

Coresight Webinar: Why PVH, Orvis and Tractor Supply are Rethinking Post-Pandemic Supply Chains

The need for stronger, more agile supply chains was made clear during the coronavirus pandemic, after the shortages that defined its early…

Cannabis Retailer Palmer Jane Takes Marketplace Approach to Reach Women and New Users

Few retail segments require the same level of hyper-personalization as cannabis, where meeting a shopper’s needs requires understanding their exact desires and…

Holiday 2020: Why Target Soared While Nordstrom Faltered

Additional results for the 2020 holiday season are coming in, and the outlook is rosy despite the unprecedented challenges: Adobe Analytics pegged…

IDC FutureScape: Omnichannel Grocery, Supplier Partnerships and AI Acquisitions Will Drive Retail Innovation

No part of retail ever truly stops changing, but some aspects are seeing larger, faster shifts than others, particularly due to the…

NRF 2021: High-Level Insights from Lowe’s, Chewy, Alibaba and Wayfair

Necessity forced the National Retail Federation Big Show from the physical world into the virtual one, but its reputation for insightful presentations…

Exclusive Q&A: Marketplaces Large and Small Benefited from COVID Ecommerce Surge

There’s a somewhat cynical (and often accurate) saying: No matter what happens, the rich get richer. Translated into the world of online…

NRF 2021: Ulta, Home Depot Make the Business Case for Social Responsibility

Between COVID-19, the Black Lives Matter protests in the summer and the recent insurgence at the United States Capitol, 2020 was a…

NRF 2021: Learning from Nordstrom, Target and Others’ Best-in-Class Customer Experiences

The power of connected commerce became even more apparent over the course of the COVID-19 outbreak, with buy online, pick up in-store…

NRF 2021 Day 1: The How, What and When of Retail’s Reopening, Plus Insights From Condoleezza Rice

Chapter One of the 2021 National Retail Federation Big Show may be online instead of in-person, but that isn’t stopping the NRF…

NRF Forecasts 25,000 Attendees for Virtual Big Show Kicking Off Jan. 12

Despite the biggest change to the Big Show — that it will, by necessity, be virtual rather than a physical event at…

Exclusive Q&A: How Amazon’s Marketplace Disconnects Sellers from Their Customers

Jon Elder gives credit where it’s due: selling on the Amazon Marketplace and using Fulfillment by Amazon (FBA) services offer brands enormous…

Get ready for the holidays with the Holiday ThinkTank! Find must-read articles, webinars, videos, and expert tips on everything from trends to marketing, in-store ideas, ecomm, fulfillment, and customer service. It’s all free and available anytime—so you can plan, prep, and win the season your way.

Industry Insights

NRF 2021: How rue21 and O’Reilly Auto use Measurable, Bite-Size Training to Support Frontline Workers

Coresight Webinar: Why PVH, Orvis and Tractor Supply are Rethinking Post-Pandemic Supply Chains

Cannabis Retailer Palmer Jane Takes Marketplace Approach to Reach Women and New Users

Holiday 2020: Why Target Soared While Nordstrom Faltered

IDC FutureScape: Omnichannel Grocery, Supplier Partnerships and AI Acquisitions Will Drive Retail Innovation

NRF 2021: High-Level Insights from Lowe’s, Chewy, Alibaba and Wayfair

Exclusive Q&A: Marketplaces Large and Small Benefited from COVID Ecommerce Surge

NRF 2021: Learning from Nordstrom, Target and Others’ Best-in-Class Customer Experiences

NRF 2021 Day 1: The How, What and When of Retail’s Reopening, Plus Insights From Condoleezza Rice

NRF Forecasts 25,000 Attendees for Virtual Big Show Kicking Off Jan. 12

Exclusive Q&A: How Amazon’s Marketplace Disconnects Sellers from Their Customers

Return to Sender: How Organized Retail Crime Rings Exploit Returns, Claims, and Loopholes

Unlock the Secrets to a Profitable Holiday Season

From Data Center to Storefront: How AI + Edge Computing are Transforming Retail

2025 Telecom Retail Trends: AI, Tech, and What Your Peers are Planning Next

2025 Unified Commerce Benchmark for Specialty Retail

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