Executive ViewPoints

Can Artificial Intelligence Solve The Returns And Overstock Crisis?

As the amount of online spending continues to grow, there is a subsequent spike in e-Commerce returns, resulting in more excess stock…

The Role Of The CDP In Personalization In Both Known And Anonymous Environments

For years, retailers have relied on various systems to store their shopper data and insights — from endpoint engagement systems to data…

Taking Advantage Of The Change Freezes This Year

Holiday season is a stress test of everything you have done to make the customer experience smooth and enjoyable. One of the…

Why Customer Data Is Your Most Important Holiday Gift

The holiday season represents anywhere from 20% to 30% of many businesses’ annual revenue. Much of that considerable spike comes from new…

Planning For ‘What-Ifs’ Isn’t A Luxury—It’s A Necessity

In the past 10 years, retail has undergone a massive transformation. Once dictated by the comings and goings of seasonal trends, the…

Why The Tastemakers Will Survive Amazon

Amazon became the indisputable winner of the retail universe by engineering a self-perpetuating, data-crunching colossus. From diapers and cat food to batteries…

Why Your Business Needs Better Product Experience Management (PXM)

In a crowded e-Commerce market, your business needs to do everything to ensure your products stand out — and that starts with…

Blockchain-As-A-Service: How Brands And Retailers Can Get In On The Blockchain Game

When most hear the term blockchain, the first thing that comes to mind is cryptocurrency. And while it was initially developed to…

Tracking Holiday Gifts With Intelligence And Purpose

As the holidays draw near, front doorsteps everywhere pile high with boxes filled with presents. Where do they all come from? Some…

Protecting Your Customers From Counterfeits — A Brand Imperative For Retailers In 2020

According to the OECD, in 2018 $509 billion dollars’ worth of counterfeit goods were sold globally. This not only damages brands’ reputations,…

How Smart Automation Powered By Retail AI Can Improve Your Retail Business

Scaling a modern retail business requires a combination of automation and predictive analytics. Here’s how to leverage these technologies to get real…