Executive ViewPoints

In The COVID-19 Era, AI Is Retail’s Best Shield Against Fraudsters

When retail historians compile the definitive chronicle of this era, they will recall something remarkable: as merchants across the nation responded to…

Contactless Delivery Becomes A Necessity For BOPIS Fulfillment

It has been said that it takes 21 days to form a habit. With most of the country having been in quarantine…

Five Essential Inventory Management Techniques For The Warehouse (And One Practice To Stop Immediately)

Inventory management starts — and only starts — with a warehouse management system (WMS). As most warehouses have used this technology for…

Uncovering The Factors Changing The Face Of Retail

The retail industry is changing, fast. Over the past decade, we have seen this sector move to a primarily online function and…

Will Next-Gen Video Help Save Commerce?

These are unprecedented and uncertain times. And because customers must now rely on online retail for most of their essential and non-essential…

5 New Ways Retail Marketers Can Utilize Location Data This Year

While location intelligence has been almost synonymous with measuring foot traffic to stores, there are much broader applications that retailers and marketers…

Three Requirements For Successful Retailers Post-Pandemic

The global pandemic has accelerated the pace of change for the retail industry at a rate we have never before seen. E-Commerce…

How The COVID-19 Crisis Impacts The Employee-Customer Relationship And How To Keep It Strong

For decades, the ‘Service-Profit Chain’ concept that engaged employees led to satisfied customers and ultimately, greater profitability, has been widely accepted and…

Innovation Is Transforming Retail At The Shelf Level — But What’s Powering The Shelf?

After years of shaking up every vertical from print media to automotive sales and financial services, digital transformation is finally becoming an…

AI Can Be A Decisive Factor In Retail Players’ Business Recovery

Despite an increase in e-Commerce activity since quarantine measures were introduced, retailers, placed in a state of economic emergency, are facing sharp…