The most powerful advantage that e-Commerce retailers hold over brick-and-mortar retailers relates to the ability to instantaneously identify customers and their purchasing…
The modern consumer’s expectations of retailer performance and service continue to increase exponentially as more and more businesses undergo the inevitable digital…
Digitally empowered consumers are causing a massive channel shift for manufacturers, leading to digital quickly becoming a strategic priority for channel managers….
Modern customers expect timely and relevant experiences. Unfortunately, most organizations are still unable to deliver them. Despite investments in personalization technology and…