Videos

For Kelly Cook, Leading David’s Bridal is a ‘Dream Come True’

David’s Bridal is in the business of “dream-making,” according to new CEO Kelly Cook, and in this video she explains why leading…

NRF 2025: Top Trends & Takeaways

40,000 members of the retail industry gathered in New York City to explore what’s new and what’s next. From the official arrival…

Inside Bionic Retail

For his latest book, Gary Hawkins wanted to explore the gap between technology’s rapid evolution and retailers’ slow adoption of it. With Bionic…

Exploring the Beauty of Milani Cosmetics’ Marketing Strategy

For more than two decades, Milani Cosmetics has aimed to democratize luxury beauty…not just by making products more affordable but more inclusive…

How Do the Most Successful Retail Stores Operate?

Rebekah Kondrat has worked for brands known (and loved) for their incredible store experiences: Apple, Starbucks and Warby Parker, among others. She…

Virtual Influencers and the Future of AI

Is that livestream you’re watching being hosted by an actual person? The answer to that question may be less clear in the future as…

What Retail Brands Can Learn from Beyoncé

What can retail brands learn from Beyoncé? A lot, according to marketing professor and author Dr. Marcus Collins. And he should know:…

Cultureverse: Creating Virtual Experiences with Intention and Impact

Walmart partnered with People of Crypto (POC) Lab to develop an interactive, virtual odyssey designed to commemorate Hip Hop’s 50th anniversary. The…

Experience Insiders: How JCPenney is Doubling Down on Store Services

Katie Mullen is Chief Experience Officer of JCPenney and has played a key role in bringing the retailer’s “Make it Count” strategy…

Retail Remix: What Does Gen Z Really Want from Stores?

Gen Z’s spending power is growing. That’s why brands are focused on truly understanding their behaviors and preferences across all channels. To…

The 2022 Retail Innovator Awards

Every year, Retail TouchPoints asks you, the retail community, to share the executives you believe are driving the industry forward. This year,…

Inside The Artist Tree’s Unique Take on Cannabis Retail

The Artist Tree chain of licensed cannabis stores in California is shaking up the dark, often intimidating dispensary experience with a retail…

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