Videos

Harnessing the Power of Personalization

As consumers, we all expect seamless and personalized experiences. But our expectations and what we actually get from brands and retailers do…

Lights, Camera, Livestream!

Let’s face it…livestreaming is hot right now! And one of the leaders in this booming space is Firework. Andrew Gaffney got a…

Unpacking Commerce Complexities

What new challenges wait for retailers as they strive to navigate new consumer demands? According to Kristian Conway, Marketing Manager for FedEx…

Bringing Cutting-Edge Tech to the Store

The Digital Signage Federation helps brands and retailers find the right tech to bring their store experiences to the next level. Member…

How goodMRKT is Making a Retail Impact

goodMRKT is on a mission to connect good people, great products and exceptional causes. The brand brought its incredible cafe and shopping…

How CPGs Can Own the Customer Experience

CPG brands are looking to go DTC. Direct to consumer, that is. That means they are thinking more holistically about the brand…

Customer Experience Inspiration from Cannabis Brands

At the Retail Innovation Conference & Expo, CS Hudson, Temeka Group and Cookies brought their innovative store design and experience to attendees….

Leveling-Up Search Experiences

On-site search can be tricky. If shoppers use the wrong words or phrases, they may quickly end up in an ecommerce dead…

Harnessing the Power of Color in Experience Design

In the new era of experience design, color represents so much more than a brand palette. In fact, new science has shown…

How Shapermint is Staying True to Its Self-Love Roots

Brands are hopping on the body positivity bandwagon, but Shapermint is standing out with its data-driven approach. During this episode of Experience…

New Rules for Site Relevance

As consumers spend more time and money online, brands need to do more to ensure their site experiences are relevant and engaging….

NRF 2022 Special: Inside The Big Show

The National Retail Federation Big Show is, well, a big show for many in the industry…including Retail TouchPoints. Every year, our team…

Leveraging Customer Insights to Drive Personalization – A Retail Perspective

Supply Chain Impacts, Understaffed Stores Create Customer Loyalty Challenges

Streamline Product Data Management to Maximize Multichannel Growth

From Merchant-Centric to Customer-Centric: How to Transform Online Product Discovery

The 2022 Holiday Planning Guide for Retailers

JUN