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NRF 2025: Top Trends & Takeaways

40,000 members of the retail industry gathered in New York City to explore what’s new and what’s next. From the official arrival of agentic AI to RFID, supply chain efficiency and evolved payment experiences, new trends are emerging and converging to level up customer experiences. Watch this video to get boots-on-the-ground coverage and insights with some of the industry’s top players.

Hosted by:
Alicia Esposito, VP of Content at Retail TouchPoints
Kieran Powell, EVP at Channel V Media

Featuring interviews with:
Billy Conway, VP of Product, Fastlane at PayPal
Marta Frattini, Industry Strategy & Marketing Lead at Adobe
Nino Horttrich, Head of Global Marketing, Retail at Diebold Nixdorf
Prakash Gurumoorthy, General Manager – EMEA & APAC at VTEX
Rafael Alegre, COO of Everseen
Stephen Statler, CMO of Wiliot
Greg Jones, CEO of tutch

Filmed and produced by
Gabriella Bock, Content Director at Channel V Media

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