Holiday ThinkTank

In-Store Experience

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Image of busy shopping mall.
Features December 26

Malls’ New Success Strategy: Attracting Gen Zers Hungry for Social Contact

Malls are coming off the holiday season on a high — despite years of stories…

News October 21

Retailers’ Holiday Hiring Forecasts Send Mixed Signals

As with many other elements of holiday 2025, the seasonal employment picture is somewhat contradictory.…

Features October 21

Seasonal Pop-Ups’ Short but Important Role: Bringing Variety and New Voices to the Mall Experience

‘Tis the season for seasonal pop-ups: As Halloween-themed retailers race toward Oct. 31, Christmas shops…

Features October 12

How Edible Brands Leverages Brick-and-Mortar in a Delivery-Centric Category

Edible Brands operates both corporate-owned and franchised Edible Arrangements stores, but these brick-and-mortar locations have…

Back Market SoHo Store
Features October 7

Back Market’s Latest Salvo in its War Against ‘Fast Tech’ — a Store in SoHo

Fast fashion is now a term familiar to most consumers, but similar “buy-it-and-toss-it” mentalities pervade…

Inside the newly redesigned MoMA Design Store in SoHo
Features September 29

Inside MoMA’s New Vision for Retail Design and Discovery

After closing for several months, the MoMA Design Store in NYC’s SoHo has reopened to…

The newest Nordstrom Local location in Williamsburg, Brooklyn, designed in partnership with MG2.
Features September 10

Listen Now: The Experience Equation — What Retailers Need to Get Right

We live in an age of instant discovery, with the world available at our fingertips.…

An employee uses a mobile tablet in store
Features August 26

The Tech Retailers are Eyeing: AI, Yes, but also RFID and Mobile POS

As one of the industry’s largest providers of retail technology, Aptos is intimately attuned to…

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