Executive ViewPoints

In the most recent holiday season we witnessed the continued and painful decline of Main Street retail as consumers increasingly shop on…

Year after year, new trends help shape the retail industry. According to Worldpay’s 2016 Global Payments Report, more change is set to arrive…

The idea that all retailers must be able to sell to customers on their mobile phones first is not news. But, according…

In 2005, Thomas Friedman told us that the world was flat. A New York Times columnist covering globalization and technology, Friedman presented the…

Planning and executing an e-Commerce strategy always feels a little like throwing spaghetti on the wall to see what sticks. Using data…

You could say that many if not most of the important retail technology innovations introduced over the last couple of decades have…

Haley Sayres, a San Francisco-based technology analyst, is the prototypical modern-day shopper. She researches purchases online, visits stores to check quality, and…

The world of payments is about to change dramatically in 2017, shaped in large part by shifting consumer buying habits and the…

Envision this: When you walk into your favorite store, an associate, holding a tablet, greets you by name and, with your approval,…

Demographic data has been the cornerstone of retail marketing for decades, but in order to increase advertising effectiveness and drive revenue, retailers…

Bad habits are hard to break — especially when they’re widely held and rarely named. The “personalization” brands practice often leaves much…