Executive ViewPoints

Surprising Customer Service Lessons From 2016

2016 was a strong year for retail thanks to low unemployment, reduced interest rates and increased consumer confidence that led to a…

POS Transaction Speed Optimization: 4 Ways to Go Beyond “Faster EMV”

It has been more than a year since the October 2015 fraud liability shift date and the EMV migration began in the…

4 Ways You Can Ship Smarter

E-Commerce merchants are all trying to compete for consumers’ attention with a variety of promotions such as free shipping, in-store pickups or…

Putting Customers At The Center Of The Manufacturer-Retailer Relationship

Retailers and manufacturers are inextricably dependent on each other for success. Ultimately, they share the common challenge of adapting to changing shopper…

4 Reasons Why 2017 Promises To Be A Very Interesting Year For Retail

Retail has undergone some of the fastest and most profound changes of any business sector this past year. 2017 has already brought…

Three Things We Learned From Selling IPS To Shopping Malls

Emerging, cutting-edge technologies don’t come with user manuals. Unlike currently-in-use technologies that are widely understood, new technologies like indoor positioning systems (IPS)…

Creating A Returns Process That Works For Everyone

While e-Commerce sales skyrocket, online returns are growing at an even faster rate. When it comes to online shopping, consumers are three…

The 4 Most Overlooked Touchpoints In Online Retail

Over the past decade, retailers have poured tremendous amounts of resources into creating and maintaining their e-Commerce sites, embracing the opportunity to…

Global Commerce, Mobile Initiatives Top E-Tail Challenges In 2017

In an exclusive pre-event Q&A with Retail TouchPoints, eTail Division Director Lori Hawthorne shares her insights on the top trends and technologies…

Behind-The-Scenes Look: How To Start Preparing For Successful Holidays

As the trees come down and the decorations are boxed away, smart retail brands are already working away to leverage their holiday…

Messaging Mavens: The Utility Of Chatbots Across Demographics

We’ve come a long way since the days of AIM and SmarterChild. The world of chatbots is emerging and fast-moving, with players…

Avoiding Regulatory Wrist Slaps: Retailers Face Stiffer Recall Penalties

Even though the brunt of product recalls falls on manufacturers, retailers have an obvious stake in quickly and efficiently clearing recalled products…

Feature Your Byline

Submit an Executive ViewPoints.

Executive ViewPoints

POS Transaction Speed Optimization: 4 Ways to Go Beyond “Faster EMV”

4 Ways You Can Ship Smarter

Putting Customers At The Center Of The Manufacturer-Retailer Relationship

4 Reasons Why 2017 Promises To Be A Very Interesting Year For Retail

Three Things We Learned From Selling IPS To Shopping Malls

Creating A Returns Process That Works For Everyone

The 4 Most Overlooked Touchpoints In Online Retail

Global Commerce, Mobile Initiatives Top E-Tail Challenges In 2017

Behind-The-Scenes Look: How To Start Preparing For Successful Holidays

Messaging Mavens: The Utility Of Chatbots Across Demographics

Avoiding Regulatory Wrist Slaps: Retailers Face Stiffer Recall Penalties

Feature Your Byline

Preparing for Global Expansion: 6 Must-Haves for Tax Compliance Success

5 Essential Tax Truths for Growing Midmarket Companies

The Agentic Engine Powering Profit-Driven Merchandising

6 Essential Tips for Social Commerce for Tax, Finance, and IT Leaders

AI at a Crossroads: Leadership, Ethics, and ROI

Groceryshop

Shoptalk Fall

NRF Europe

eTail Connect West

eTail Boston

Interests:

Executive ViewPoints

Feature Your Byline

Access The Media Kit

Interests:

Access Our Editorial Calendar