Executive ViewPoints

How AI Is Transforming The Way Retail Does Business

Even before COVID-19 changed the world of retail, the introduction of AI solutions in the retail sector brought lasting positive changes for…

Increasing Customer Satisfaction And Driving More Revenue At The Point-of-Sale

In the course of digitalization, retail payments are undergoing rapid evolution. With omnichannel and alternative payment methods, smart retailers are using retail…

Beauty Is More Than Skin Deep In The COVID Era

The health and beauty sector is a bright spot in the otherwise struggling retail landscape — and industry leaders are trying to…

How Brands And Retailers Can Adapt To Consumer Behavior Shifts For The Long Haul Amid COVID-19

In under two months, the adoption and usage of e-Commerce reached 2022 projections, with 90% of consumers changing their shopping behavior by…

Discounting Isn’t The Way Through COVID-19 — And Other Retail Truths

The global pandemic has impacted every person, brand and industry. As businesses, in particular retailers, adjust to this new normal, they should…

What Does The Post-Lockdown In-Store Experience Look Like?

The COVID-19 pandemic has fundamentally altered the way we live, work and spend in ways we couldn’t have imagined prior to the…

If You Want Real Customer Loyalty, Don’t Pay For It — Sell It

We’ve been talking about the imminent retail apocalypse for some time now. But with the unprecedented spread of COVID-19, it’s finally here….

DTC Brands Are Built On Solid Fundamentals, Not Disruptive Magic

The rise of direct-to-consumer (DTC) brands has profoundly reshaped nearly every industry over the past decade. As a result, this designation of…

How Essential Retailers Will Adapt And Scale To Better Serve Customers Post-COVID-19

COVID-19 has sent shockwaves across retail businesses and the entire ecosystem that supports the industry — employees, suppliers, landlords, cleaning crews and…

E-Commerce Runs On Data Powered By AI

For e-Commerce businesses, AI adoption is no longer optional — it’s a necessary step toward streamlined operations and market competitiveness. And while…

How Retailers Can Prepare For Returns Shifts And Spikes Due To COVID-19

In the midst of the COVID-19 pandemic, retailers face unique pressures: brick-and-mortar stores are closed, consumer spending has declined and supply chains…