Executive ViewPoints

Resilience is Key as Payments Acceptance becomes Mission-Critical

Consumers now prefer digital payment options, with cash usage declining in all major economies. Cards have become by far the most popular…

How Smart Design will Shape the Future of Retail Media Networks

As retailers face the imperative of implementing a retail media strategy, the number of Retail Media Networks (RMNs) continue to grow. With…

Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

With the holiday season just concluded, the challenge of managing merchandise returns is a reality for many retailers. According to the latest…

Embracing Unleadership: How Letting go can Propel Your Business to Success

Leadership isn’t confined to titles or roles — it’s something we all practice daily, often without even realizing it. Whether deciding how…

How AI is Driving Identity-Based Marketing Strategies to Boost Customer Lifetime Value

The ecommerce industry is undoubtedly booming in the United States despite predictions that economic uncertainty would hinder consumer spending. In fact, a…

In 2025, Changing Consumer Demand will Reshape the Supply Chain

According to Gartner, more than three-quarters of supply chain leaders are being asked to improve their customer experience (CX) strategies. A customer-centric…

Returns Fraud: Identifying and Addressing a Growing Threat

With the holiday season out of the way, next to come is a wave of returns that will stretch into the new…

Navigating the Tariff Era: A Strategic Roadmap for Retailers

The re-emergence of tariffs on the global trade horizon has once again thrust the retail industry into uncertainty. While policymakers often champion…

Reducing Cart Abandonment Online: How Composable Commerce Improves Conversions

When dealing with digital cart abandonment, retailers must focus on what they can control — and that’s delivering a technically sound, flexible…

Navigating the Divide: How Low-Cost Ecommerce has Shattered Consumer Expectations

Temu just became the second most visited ecommerce site, bumping incumbent Ebay to #3 after years of no changes to the list. …

Note to Retailers: How to Maximize the Post-Purchase Experience With a Modern Order Management System

Delivering a smooth and frictionless post-purchase experience should be a top priority for every retailer. According to PwC, businesses that reduce friction…

Rethinking Retail Returns

Welcome to the world of retail returns, an expensive, cumbersome – yet essential – part of the industry. The number of returns…

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Executive ViewPoints

Resilience is Key as Payments Acceptance becomes Mission-Critical

How Smart Design will Shape the Future of Retail Media Networks

Curbing the $890 Billion Return Problem: Proactive Solutions for Retailers

Embracing Unleadership: How Letting go can Propel Your Business to Success

How AI is Driving Identity-Based Marketing Strategies to Boost Customer Lifetime Value

In 2025, Changing Consumer Demand will Reshape the Supply Chain

Returns Fraud: Identifying and Addressing a Growing Threat

Navigating the Tariff Era: A Strategic Roadmap for Retailers

Reducing Cart Abandonment Online: How Composable Commerce Improves Conversions

Navigating the Divide: How Low-Cost Ecommerce has Shattered Consumer Expectations

Note to Retailers: How to Maximize the Post-Purchase Experience With a Modern Order Management System

Rethinking Retail Returns

Feature Your Byline

Specialty Retail Under Siege: The Escalating Cyber Threat Landscape

Navigating Retail at 2025’s Halfway Point: What Omnichannel Retailers Need to Know

US Shopper Survey: What’s Killing Conversions for Enterprise Retailers

Taking the Pain Out of Customer Service: What Do Modern Retailers Need to Succeed?

2025 Benchmark Survey: How Retailers are Re-Affirming Brand Value Through the In-Store Experience

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